Zachary Ridilla
Belle Vernon
Summary
Dynamic and results-oriented professional with a proven track record at Vallozzi's and Saint Vincent College, excelling in multitasking and exceptional customer service. Leveraged strong work ethic and hospitality service expertise to enhance guest experiences and student success. Skilled in cash handling and fostering positive relationships, consistently driving satisfaction and learning outcomes.
Overview
3
3
years of professional experience
Work History
Server
Vallozzi's
11.2021 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Used quick thinking skills to appropriately answer customer questions.
- Talked many customers into buying certain or more items on the menu.
Tutor
Saint Vincent College
01.2023 - 05.2023
- Became a tutor by being asked by my calculus professor after Calculus 1
- Provided homework assistance using specific curriculum and materials.
- Supported students with helpful study habits and exam strategies.
- Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
Education
Bachelor of Science - Science And Environmental Engineering
Saint Vincent College
Latrobe, PA05-2026
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Hospitality service expertise
- Menu memorization
- Leading a team
- Order accuracy
- Relationship management
Timeline
Tutor
Saint Vincent College
01.2023 - 05.2023
Server
Vallozzi's
11.2021 - Current
Bachelor of Science - Science And Environmental Engineering
Saint Vincent College
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