Zachary Salvatore
Philadelphia
Summary
Professional with strong background in coordinating support services, prepared for this role. Skilled in problem-solving, communication, and customer service, ensuring seamless operations and client satisfaction. Focused on team collaboration, details, and consistently results-driven. Known for reliability and proactive approach to addressing challenges and meeting goals.
Overview
6
6
years of professional experience
Work History
Support Coordinator – Vehicle Supply Chain Communications Group
Holman-Mount Laurel, NJ
05.2024 - Current
- Assisted and answered internal and external stakeholder inquiries regarding Vehicle Supply Chain processes and updates.
- Partnered with different departments within Vehicle Supply Chain for a resolution for the client.
- Monitored progress of client cases, ensuring adherence to delivery timelines.
- Maintained clear communication with internal and external partners via phone, email, and Fleettrack.
- Balanced multiple priorities with specific deadlines while being detail-oriented.
Vehicle Supply Chain Acquisition Specialist
Holman-Mount Laurel, NJ
02.2021 - 05.2024
- Procured vehicles for clients and coordinated routing to end user.
- Issued Purchase Orders to vendors for vehicles and body upfitting.
- Handled client vehicle requests and collaborated with several levels of Client Relations.
- Attended client meetings with various levels of upper management and provided timely updates to open requests.
Customer Engagement Service Coordinator
Holman-Mount Laurel, NJ
09.2020 - 02.2021
- Reviewed Teleservice requests and determined correct course of action.
- Called and scheduled service appointments with customers’ needs in mind.
- Handled customers’ needs and set the correct expectation.
Intern, Fleet Management
Holman-Mount Laurel, NJ
06.2019 - 08.2019
- Created a training manual for the Fleet Management Department to use when an individual is newly hired.
- Called and collected over $100,000 in invoices from vendors for warranty claims for several clients.
- Collaborated with five different interns on Gamification and presented our findings to managers and executives.
- Created a guide for warranty claims for Ford, Chrysler, and GM.
Education
Bachelor of Science - Integrated Science, Business, and Technology
La Salle University
Philadelphia, PA05.2020
MBA - General Studies
La Salle University
Philadelphia, PA12-2025
Skills
- Detail Oriented
- Time Management
- Problem Solving
- Organizational Skills
- EVOS
- Project management
- Verbal and written communication
- Microsoft Excel
Accomplishments
Nominated and won Partner of the Quarter in Q4 2023 and Q3 2025.
Timeline
Support Coordinator – Vehicle Supply Chain Communications Group
Holman-Mount Laurel, NJ
05.2024 - Current
Vehicle Supply Chain Acquisition Specialist
Holman-Mount Laurel, NJ
02.2021 - 05.2024
Customer Engagement Service Coordinator
Holman-Mount Laurel, NJ
09.2020 - 02.2021
Intern, Fleet Management
Holman-Mount Laurel, NJ
06.2019 - 08.2019
Bachelor of Science - Integrated Science, Business, and Technology
La Salle University
MBA - General Studies
La Salle University