Zachary Taylor
Hummelstown
Summary
Dynamic and results-oriented professional with extensive experience at Sheetz, excelling in customer engagement and sales management. Leveraged interpersonal communication and relationship-building skills to significantly enhance customer loyalty and drive sales growth. Proven track record in staff training and customer service excellence, contributing to a positive and productive work environment.
Highly experienced Shift Supervisor known for exemplary team-building and project oversight skills. Gifted at working with all types of personalities. Performance history of developing strong collaborative relationships and delivering impressive results.
Overview
1
1
Certification
Work History
Salesperson
Sheetz
- Worked to build relationships with customers and built potential for additional sales.
- Developed relationships with clients for increased loyalty and repeat business.
- Boosted sales by consistently engaging with customers and addressing their needs effectively.
- Collaborated with team members to reach collective sales goals, fostering a supportive work environment.
- Engaged customers in social conversations to create pleasant and easy shopping experience.
- Provided exceptional customer service, resulting in numerous positive reviews and referrals.
- Coached new hires on sales techniques, contributing to their development as successful team members.
- Informed customers of promotions to increase sales productivity and volume.
Shift Supervisor
Sheetz
- Worked to build relationships with customers and built potential for additional sales.
- Developed relationships with clients for increased loyalty and repeat business.
- Boosted sales by consistently engaging with customers and addressing their needs effectively.
- Collaborated with team members to reach collective sales goals, fostering a supportive work environment.
- Engaged customers in social conversations to create pleasant and easy shopping experience.
- Provided exceptional customer service, resulting in numerous positive reviews and referrals.
- Coached new hires on sales techniques, contributing to their development as successful team members.
- Informed customers of promotions to increase sales productivity and volume.
Education
Hershey High School
Hershey, PA06.2017
Skills
- Customer service
- Customer care
- Relationship building
- Customer relationship building
- Customer engagement
- Sales management
- Complaint handling
- Customer loyalty programs
- Product and service knowledge
- Interpersonal communication skills
- Time management
- Complex Problem-solving
- Customer retention
- Staff training
- Records management
- Product merchandising
- Regulatory compliance
Certification
RAMP (responsible alcohol management program)
Servsafe
Timeline
Salesperson
Sheetz
Shift Supervisor
Sheetz
Hershey High School
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