Zackary Kondraski
Harding
Summary
Dynamic automotive professional with extensive experience at Advanced Auto Parts, excelling in inventory management and customer service. Proven ability to enhance customer satisfaction through technical support and effective communication. Skilled in maintenance and repairs, utilizing hand and power tools to deliver high-quality results while fostering strong vendor relationships. Eager to leverage expertise in a new role and contribute to a dynamic team.
Overview
14
14
years of professional experience
Work History
Mechanic
LineX
05.2023 - Current
- Collaborated with senior mechanics to learn repair techniques and best practices.
- Maintained cleanliness and organization of work area to promote safety standards.
- Gained proficiency in using hand tools and power equipment for various repairs.
- Adapted quickly to new tasks while following established safety protocols consistently.
- Perform bedlinings and undercoats
Retail Sales Associate
A&A Automotive
11.2021 - 05.2023
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Provided friendly and knowledgeable assistance to customers on the sales floor.
Commercial Parts Professional
Advanced Auto Parts
06.2011 - 09.2021
- Managed parts inventory, ensuring accurate stock levels and timely replenishment.
- Provided technical support to customers, resolving product inquiries and enhancing satisfaction.
- Utilized industry-specific software for order processing and tracking shipments efficiently.
- Collaborated with sales team to identify customer needs and recommend appropriate parts solutions.
- Trained new staff on operational procedures and effective use of inventory management systems.
- Developed strong relationships with vendors to ensure consistent supply of high-quality products at competitive prices.
- Increased customer satisfaction by providing timely and accurate information on product availability and specifications.
- Created, built and maintained professional customer relationships.
Education
Wyoming Area
Exeter Pa06-2011
Skills
- Maintenance and repairs
- Hand and power tools
- Tire services
- Automotive diagnostics
- Customer service
- Inventory management
Timeline
Mechanic
LineX
05.2023 - Current
Retail Sales Associate
A&A Automotive
11.2021 - 05.2023
Commercial Parts Professional
Advanced Auto Parts
06.2011 - 09.2021
Wyoming Area
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