Summary
Overview
Work History
Education
Skills
Timeline
Generic

Zahir Marshall

Philadelphia

Summary

A highly sharp, energetic, and team-spirited individual, seeking opportunity to contribute to an organization’s goals and objectives, who takes pride in being precise, efficient, and ethically responsible in all work-related assignments.

Overview

13
13
years of professional experience

Work History

Parts Advisor

Central City Toyota
03.2022 - Current
  • Conducted cash handling, credit card transactions, and register closeout at end of business day.
  • Completed sales and service documentation for customer and business records and provided receipts of purchase.
  • Ordered parts from various distributors to fulfill demands.
  • Trained and mentored junior employees on regulations, best practices, and performance strategies.
  • Met customer needs by looking up stock numbers and prices for various parts, identifying correct items and placing timely orders.

Parts Counter Associate

Logistics/Porter
07.2019 - 03.2022
  • Completed sales and service documentation for customer and business records and provided receipts of purchase.
  • Provided exceptional customer support to every guest to promote satisfaction and meet service guidelines.
  • Mitigated financial discrepancies by managing inventory, damaged goods and backorders.
  • Researched vehicles and parts via physical catalogs and electronic means.
  • Recommended alternative parts if necessary and taught customers fundamentals of part modification and repair.

Environmental Services (EVS)

Hahneman University Hospital
04.2017 - 07.2019
  • Responded immediately to calls from personnel to clean up spills and wet floors.
  • Followed procedures for use of chemical cleaners and power equipment to prevent damage to floors.
  • Inspected facility and grounds and picked up trash or other debris impacting appearance or movement flows between spaces.
  • Emptied trash cans and recycling bins to keep building clean and free of germs.
  • Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.

Food & Beverage Associate

Parx Casino and Racing
10.2014 - 04.2017
  • Maintained stock levels of cups, lids, straws, and condiments throughout shift.
  • Trained new staff members on company policies and procedures.
  • Assisted with setup and breakdown of events, banquets and parties to comply with logistics.
  • Cleared area, cleaned and wiped tables and chairs to remove residue and comply with hygiene standards.
  • Collaborated with other food and beverage attendants to provide prompt, smooth and excellent service.

Order Selector

Tastykake
08.2012 - 10.2014
  • Pulled orders quickly to maintain demanding productivity goals.
  • Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
  • Interacted with guests in friendly and knowledgeable way.
  • Operated equipment such as pallet jacks and hand trucks to move heavy boxes.
  • Maintained store assets with effective loss prevention strategies.
  • Prepared and checked outbound shipments for accuracy.

Education

High School Diploma -

Summit Academy
Herman, PA
06-2006

Certification - Electrical Technician

Kaplan Career Institute
Philadelphia, PA
02-2014

Skills

  • Valid Driver’s License
  • Good computer skills
  • Ability to handle & maintain a busy work environment
  • Customer service and great at interacting
  • Great listening skills
  • Excellent communication skills
  • Time management skills
  • Ability to multitask
  • Dedicated team player
  • Parts identification
  • Stock control
  • Shipping procedures
  • Technical aptitude
  • Returns handling
  • Customer service
  • Parts recommendation

Timeline

Parts Advisor

Central City Toyota
03.2022 - Current

Parts Counter Associate

Logistics/Porter
07.2019 - 03.2022

Environmental Services (EVS)

Hahneman University Hospital
04.2017 - 07.2019

Food & Beverage Associate

Parx Casino and Racing
10.2014 - 04.2017

Order Selector

Tastykake
08.2012 - 10.2014

High School Diploma -

Summit Academy

Certification - Electrical Technician

Kaplan Career Institute
Zahir Marshall