Zainab Kaikai
Morrisville
Summary
Compassionate Memory Care professional with over ten years of experience and proven background in managing memory care facilities and programs. Focusing on team development and staff training to provide exceptional patient care, ensuring compliance with state regulations, and providing emotional support to residents and families. Demonstrated strengths include leadership, communication, problem-solving, and understanding of dementia-related behaviors. Notable for improving operational efficiency, enhancing communication between staff, patients, and families, and ensuring adherence to all relevant regulations.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Certified Medication Technician
Artis Senior Living
Princeton
01.2024 - Current
- Administer and record the administration of medications for residents as prescribed by the physician in accordance with established policies and procedures and applicable state/federal regulations.
- Observe, document, and effectively communicate changes in resident status to nurses and/or administration that could be related to medication interactions, adverse drug reactions or medication side effects.
- Monitor medications to ensure adequate accountability measures are taken when medications are ordered, received into the facility, administered and at change of shift as required by policies and procedures and applicable state/federal regulations.
- Store medications in a safe and accurate manner in accordance with established policies and procedures and applicable state/federal regulations.
- Routinely inspect, clean and monitor equipment and supplies to ensure resident safety. Report any equipment or supply issues to the Licensed Nurse for correction or repair.
- Answer resident call signals promptly. Offer comfort and support, emotionally and physically.
- Respond to emergency calls, resident/visitor's requests and correct environmental hazards in a timely, appropriate and safe manner.
- Observe community policies and procedures regarding resident and team member safety, attendance, timeliness, house rules, teamwork, and resident service.
- Maintain professionalism and resident confidentiality at all times.
- Adhere to all Infection Prevention, OSHA, fire and safety regulations at all times, to ensure the safety and well-being of all community residents.
- Perform all other duties as requested
Certified Medication Technician
Homestead at Hamilton
Hamilton
02.2021 - Current
- Administer and record the administration of medications for residents as prescribed by the physician in accordance with applicable state/federal regulations.
- Observed, document, and effectively communicate changes in residents status that could be related to potential side effects or adverse reactions to a registered nurse.
- Assit with residents ADL care when needed.
- Reordered medication to maintain adequate supply.
- Store medications in a safe and accurate manner in accordance with the established policies and procedures and applicable state/federal regulations.
- Maintain professionalism and residents confidentiality at all time.
- Unpacked, sorted, counted, and labeled all incoming medications to keep optimum inventory control.
- Demonstrated excellent time management skills by efficiently completing all assigned tasks despite other challenges faced during shifts.
- Conduct weekly cart audits to make sure there are no expired or discontinued medications on the cart.
- Discuss any concerns about patient progress, medication adjustments, or other issues related to patient care to the registered nurse.
- Assisted in maintaining conducive environment for residents by adhering to infection control policies.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver quality care.
- Supervises team of care giver, making sure their job duties are completed and addresses conflicts.
Memory Care Manager
Millennium Memory Care
Ocean
01.2024 - 01.2024
- Managed daily operations of memory care program, ensuring high-quality resident support and engagement.
- Collaborated with interdisciplinary teams in creating individualized care plans to meet residents' unique needs.
- Maximized resident engagement through effective collaboration with activities coordinators, tailoring various programs to individual interests and cognitive abilities.
- Maintained compliance with state regulations, ensuring appropriate documentation and reporting procedures were followed consistently.
- Oversaw medication administration, ensuring accuracy and adherence to physician orders for optimal resident health outcomes.
- Oversaw compliance with regulatory standards, maintaining a safe and supportive living environment for residents.
- Conducted regular assessments of resident progress, adjusting care strategies to improve outcomes effectively.
- Monitored resident safety, implementing measures such as fall prevention protocols and secure wander management systems.
- Communicated effectively with family members on regular basis regarding care, issues and overall health of loved ones.
- Managed a team of caregivers, providing comprehensive training and support to ensure quality care delivery.
- Monitored daily delivery of quality services, which promoted high level of satisfaction among families and residents.
- Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
- Evaluated staff performance and provided constructive feedback to promote professional growth in the caregiving team.
- Advocated for residents' rights and wellbeing, promoting dignity and respect within the memory care community.
- Conducted tours of facility to prospective residents and families.
- Conducted routine audits of the facility environment, identifying potential hazards or areas needing improvement for optimal resident safety and comfort.
- Facilitated smooth transitions for new residents entering the Memory Care program by providing thorough assessments, orientations, and family support services as needed.
Cognitive Activity Specialist
Bancroft Neurohealth
Plainsboro
03.2019 - 02.2021
- Designed and implemented cognitive-based activities tailored to individual needs and abilities.
- Create a safe and supportive environment for all personserved.
- Providing one-on-one support to individuals with cognitive challenges.
- Monitor and obtained accurate and up-to-date records of activities and individual participation.
- Collaborated with other team members to develop and plan monthly outings in the community to promote individual social needs.
- Participates in individual assessments to determine cognitive strengths and areas of improvement.
- Collaborating with other professionals to develop comprehensive care plans that tailored to individual needs.
- Developed strong relationships with parents and guardians, communicating individual progress.
- Developed and monitored budgets for recreational activities.
- Ensures proper staffing levels and work distribution within assigned program site in accordance with levels of supervision.
- Provides crisis intervention, as needed, providing de-escalation techniques, staff support, and assistance by following stat-approved intervention techniques at all times.
- Conducted regular evaluations of activity specialist staff performance, offering constructive feedback and professional development opportunities as needed.
- Assited in recruitment and hiring of new recreation staff.
- Assited in daily program billing.
- Conducted daily activities with residents, such as arts and crafts projects, music therapy, and outdoor recreational activities.
- Performed administrative tasks related to documentation or ordering supplies necessary for programming purposes.
- Collaborated with other departments to ensure that resident care needs were met.
Direct Support Professional
Bancroft Neurohealth
Plainsboro
06.2017 - 02.2019
- Accompanied individuals on outings to promote independence and integration into the community.
- Maintained clean and well-organized environment for client happiness and safety.
- Followed care plan and directions to administer medications.
- Assisted individuals in learning and developing new skills.
- Used approved crisis intervention techniques in emergency situations.
- Encouraged positive behavior through modeling appropriate responses and reinforcing desired behaviors.
- Assisted with planning and coordination of activities and outings based on individual needs.
- Tracked and reported clients' progress based on observations and conversations.
- Developed relationships with families of those receiving services to ensure continuity of care.
- Planned and prepared healthy meals and snacks for clients and provided assistance with eating when necessary.
- Monitored health and well-being of clients and reported significant health changes.
- Supported clients in developing social skills and community involvement.
- Implemented individualized care plans for diverse client needs.
- Monitored client behavior and documented changes effectively.
- Facilitated recreational activities to promote engagement and well-being.
- Trained new staff on best practices for client support and safety protocols.
- Advocated for clients' rights and needs within the organization and community.
- Provided direct care to individuals with intellectual and developmental disabilities, fostering activities of daily living.
Lead Certified Nursing Assistance
Waverly Heights Ltd
Gladwyne
02.2012 - 06.2017
- Performed direct and indirect care under the supervision of a registered or licensed nurse.
- Assisted patients with activities of daily living.
- Promptly responding to residents call lights.
- Maintain accurate records of patient care, condition, progress and concerns.
- Provide leadership, training, oversight and mentoring to current and new CNA to enhance competency and patients services.
- Participated and provided input in team meetings and in the development and implementation of patients care plans.
- Performed clerical duties, such as word processing, data entry, answering phones and filing.
- Took advantage of opportunities for continuing education, quality assurance and performance improvement activities.
- Helped residents programming goals to increase their independence.
- Organized and led staff orientation and training to promote collaboration.
- Handled understaffing and disputes.
- Coordinated work activities of subordinates and staff.
- Maintained a clean, healthy and safe environment.
Certified Nursing Assistance
Genesis Healthcare
Wayne
09.2009 - 02.2012
- Assisted with activities of daily living which includes bathing, grooming, toileting, dressing and eating.
- Accurately record vital signs and report and abnormalities to the nurse in charge.
- Assisted patients with transferring as well as walking and exercising.
- Maintained a clean environment and adhered to infection control protocols.
- Provide emotional comfort and support to patient and families.
- Accurately recorded patient care activities and observations.
- Maintained accurate records of patient care, condition, progress and concerns.
- Followed safe lifting techniques and individual resident lifting instructions.
- Answered patient calls lights promptly.
Education
Certified Dementia Practitioner - CDP
Longtree & Associate; LLC
11.2025 - 11.2025
Assisted Living Administrator - CALA
Longtree & Associate; LLC
10.2025 - 10.2025
BBA - Business Administration With Concentration in Health Care Administration
Strayer University
Springfield, PACertificate - Applied Behavior Analysis
Rider University
Trenton, NJCertified Medication Technician -
Ace Health Care Institute
Skills
- Time management
- Patient centered care
- Facility Management
- Active listening
- Customer service
- Attention to detail
- Multitasking
- Problem-solving
- Diversity
- Behavioral support
- Basic computer Knowledge
- Medication administration
- Multidisciplinary team collaboration
- Medication inventory management
- Risk management
- Care coordination
- Administrative management
- Adaptability
- Data analysis
- Safety monitoring
- Written communication
- Staff supervision
- Staff supervision and training
- Crisis management
- Staff scheduling
- Schedule Management
- Emergency preparedness
- Patient Advocacy
- Resident support
- Goal setting
- Budget management
- Conflict resolution
- Documentation
- Interviewing skills
- Teamwork and collaboration
- Client need assessments
Certification
- First Aid Certification
- Certified Medication Administration, 01/24
Timeline
Certified Dementia Practitioner - CDP
Longtree & Associate; LLC
11.2025 - 11.2025
Assisted Living Administrator - CALA
Longtree & Associate; LLC
10.2025 - 10.2025
Memory Care Manager
Millennium Memory Care
01.2024 - 01.2024
Certified Medication Technician
Artis Senior Living
01.2024 - Current
Certified Medication Technician
Homestead at Hamilton
02.2021 - Current
Cognitive Activity Specialist
Bancroft Neurohealth
03.2019 - 02.2021
Direct Support Professional
Bancroft Neurohealth
06.2017 - 02.2019
Lead Certified Nursing Assistance
Waverly Heights Ltd
02.2012 - 06.2017
Certified Nursing Assistance
Genesis Healthcare
09.2009 - 02.2012
BBA - Business Administration With Concentration in Health Care Administration
Strayer University
Certificate - Applied Behavior Analysis
Rider University
Certified Medication Technician -
Ace Health Care Institute