Zakiya Evans
Harrisburg
Summary
Results-driven restaurant manager with expertise in inventory control, staff training, and customer engagement. Proven ability to enhance operational efficiency and ensure high levels of customer satisfaction.
Overview
3
3
years of professional experience
Work History
Resturant Manager
Raising Canes
Jonestown Road
03.2025 - 07.2026
- Managed daily restaurant operations, ensuring smooth service and customer satisfaction.
- Trained and supervised staff on operational procedures and customer service excellence.
- Implemented inventory management practices to reduce waste and optimize stock levels.
- Developed schedules for front-of-house and back-of-house staff to ensure adequate coverage.
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
Packer Associate
Pick and Pack Logistics
Carlisle, PA
05.2023 - 09.2024
- Packaged orders accurately to meet daily shipping deadlines.
- Operated packaging machinery, ensuring compliance with safety protocols.
- Collaborated with team members to optimize workflow efficiency.
- Inspected products for quality assurance before packaging.
- Prepared packages for shipment following specific guidelines, reducing shipping errors and costly delays.
Education
High School Diploma -
Dauphin County Technical School
6001 Locust Lane Harrisburg Pa06-2015
Skills
- Team management
- Inventory control and record keeping
- Customer engagement
- Staff management
- Operations management
- Point of sale (POS) system operation
- Passion for customer satisfaction
- Complaint resolution
- Performance improvement
Timeline
Resturant Manager
Raising Canes
03.2025 - 07.2026
Packer Associate
Pick and Pack Logistics
05.2023 - 09.2024
High School Diploma -
Dauphin County Technical School