ZANAHIDINE LAKE
Wilkes-Barre
Summary
Experienced with safe and efficient driving practices, ensuring timely deliveries. Utilizes excellent route planning and vehicle maintenance skills to maintain operational efficiency. Track record of reliability and adaptability, consistently meeting transportation demands.
Professional driver skilled in safe and efficient transportation, vehicle maintenance, and route planning. Strong focus on collaboration and adaptability, ensuring seamless operations and meeting changing demands. Known for reliability and excellent customer service, consistently delivering results.
Professional driver adept at maintaining high standards and achieving results. Extensive experience in transportation logistics and vehicle upkeep, ensuring seamless operations. Strong focus on team collaboration and adaptability to changing needs, with excellent navigational skills and customer service orientation.
Competent Driver with excellent organizational and multitasking skills dedicated to achieving challenging delivery timetables. Trained in basic maintenance, repairs and vehicle maintenance. Detail-oriented in meeting daily business and customer needs.
Hardworking Driver with expertise providing excellent transportation services. Engaging and pleasant personality with safe and accident-free driving record.
Safety-focused individual possessing outstanding driving record. Proactive, reliable, and dedicated to cost-effective transportation of goods and materials. Excellent record of punctuality and work ethic.
Overview
15
15
years of professional experience
Work History
Driver
Keolis Metropole
05.2019 - 06.2024
- Operated passenger vehicles safely, ensuring timely arrivals and departures for diverse clientele.
- Maintained cleanliness and functionality of vehicles through regular inspections and maintenance checks.
- Provided exceptional customer service by addressing passenger inquiries and resolving issues promptly.
- Implemented efficient route planning to minimize travel time while maximizing service quality.
- Collaborated with dispatch teams to optimize scheduling and enhance overall operational efficiency.
- Handled emergency situations calmly and efficiently, prioritizing passenger safety above all else.
- Communicated any delays or issues promptly to dispatchers while actively seeking alternate routes to minimize inconvenience.
Fulfillment Associate
AMAZON
05.2017 - 08.2017
- Operated material handling equipment to ensure efficient product movement and inventory accuracy.
- Managed order picking, packing, and shipping processes for timely fulfillment of customer requests.
- Collaborated with cross-functional teams to streamline workflows and improve overall productivity.
- Maintained inventory accuracy with meticulous attention to detail in receiving, storage, and shipment preparation.
Crew Team Member
SPEED BURGER
09.2015 - 06.2017
- Delivered exceptional customer service, ensuring positive dining experiences for all guests.
- Collaborated with team members to maintain cleanliness and organization in food preparation areas.
- Operated kitchen equipment efficiently, adhering to safety protocols and hygiene standards.
- Assisted in training new crew members on operational procedures and service techniques.
- Managed inventory levels, coordinating restocking efforts to meet demand without excess waste.
- Supported promotional campaigns by effectively communicating product offerings to customers.
- Resolved customer complaints promptly, fostering a welcoming environment and promoting repeat business.
- Worked well with teammates and accepted coaching from management team.
Receptionist
HÔTEL TERMINUS
07.2009 - 01.2013
- Managed front desk operations, ensuring efficient customer service and smooth daily workflows.
- Coordinated appointment scheduling, maximizing office productivity and client satisfaction.
- Maintained accurate records and managed confidential information in compliance with company policies.
- Developed training materials for new staff, enhancing onboarding processes and team efficiency.
- Streamlined communication between departments, improving response times and resource allocation.
- Served as primary point of contact for clients, fostering positive relationships and addressing inquiries promptly.
- Monitored office supplies inventory, negotiating vendor contracts to reduce costs and ensure availability.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
- Handled cash transactions and maintained sales and payments records accurately.
Education
Bac ou équivalent - Hôtellerie restauration
Centre De Formation AFPA D'Olivet
Orleans Loiret01-2010
Hôtellerie restauration
Centre De Formation AFPA D'Olivet
Orleans Loiret 04-2017
2nd ou 1ère achevée - Langues
LYCÉE POLYVALENT DES ILES DU NORD
Skills
- Time management
- Valid Driver's license
- Customer service
- Clean driving record
- Safe driving practices
- Punctual and reliable
- Flexible schedule
- Punctuality
- Defensive driving
- Safety protocols
- Traffic law observation
- Commercial driving
- Passenger transportation
- Spanish, French fluency
- Friendly and outgoing
- Patience and tact
- Confidentiality
- Teamwork and collaboration
LANGUES
Anglais : Courant
Espagnol : Courant
Hobbies and Interests
Lecture
Timeline
Driver
Keolis Metropole
05.2019 - 06.2024
Fulfillment Associate
AMAZON
05.2017 - 08.2017
Crew Team Member
SPEED BURGER
09.2015 - 06.2017
Receptionist
HÔTEL TERMINUS
07.2009 - 01.2013
2nd ou 1ère achevée - Langues
LYCÉE POLYVALENT DES ILES DU NORD
Bac ou équivalent - Hôtellerie restauration
Centre De Formation AFPA D'Olivet
Hôtellerie restauration
Centre De Formation AFPA D'Olivet