Zaya Fink
Jeannette
Summary
Dependable professional with experience and well-developed critical thinking, problem-solving and organizational skills. Exceptional communicator and team player trained in operating cash registers and serving customers. Goes above and beyond to serve guests and promote loyalty.
Motivated Crew Member with experience in fast-paced environments. Strong background in customer service, teamwork, and problem-solving. Consistently recognized for maintaining high standards of cleanliness and organization. Delivered quality service by offering efficient and friendly support to customers and team members.
Overview
3
3
years of professional experience
2025
2025
years of post-secondary education
Work History
Crew Member
Five Guys
Irwin
08.2024 - Current
- Provided excellent customer service to ensure a positive dining experience.
- Prepared food items according to standard recipes and guidelines.
- Operated kitchen equipment safely and efficiently during peak hours.
- Maintained a clean and organized work environment to ensure a pleasant customer experience.
- Assisted team members with food preparation and service tasks as needed.
- Handled transactions accurately using point-of-sale systems.
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Served food quickly for positive guest experiences.
- Organized and restocked supplies to support operations and team productivity.
Crew member
Wendys
Greensburg
11.2023 - 05.2024
- Processed drive-thru orders efficiently, ensuring quick and accurate service.
- Interacted pleasantly with guests to deliver quality customer service.
- Took orders from patrons and input selections into store computer system.
- Entered orders into computer system to send order details to kitchen, mentioning customers' special requests and food allergies in person.
Drive-Thru Cashier
Taco Bell
Blairsville
07.2022 - 09.2023
- Processed customer orders efficiently at the drive-thru window.
- Handled cash transactions accurately and provided change to customers.
- Maintained cleanliness and organization of the drive-thru area.
- Assisted in training new cashiers on operational procedures.
- Resolved customer inquiries and complaints with a positive attitude.
- Operated point-of-sale systems to manage transactions swiftly.
- Operated drive-thru window efficiently to ensure fast order processing times.
- Greeted customers, took orders, and provided product information.
- Prepared drinks, ice cream and other special items to complete food orders.
- Worked nights, weekends, and holidays, and maintained calm, pleasant demeanor.
- Maintained knowledge of current menu items, prices, and promotions.
- Helped keep business clean during downtime by washing and disinfecting kitchen areas.
- Checked headsets and replaced batteries prior to rush periods to maintain readiness.
Education
Reach Cyber School
Jeannette, PASkills
- Customer service
- Food preparation
- Point-of-sale operation
- Cash handling
- Transaction accuracy
- Menu knowledge
- Order processing
- Team collaboration
- Problem solving
- Time management
- Conflict resolution
- Attention to detail
- Cooking
- Multitasking and organization
- Reliability and punctuality
- Self-discipline
- Point of sale operation
- Problem-solving
- Visual communication
- Safety
- Sanitizing
- Creativity and innovation
- Willingness to learn
References
References available upon request.
Timeline
Crew Member
Five Guys
08.2024 - Current
Crew member
Wendys
11.2023 - 05.2024
Drive-Thru Cashier
Taco Bell
07.2022 - 09.2023
Reach Cyber School
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