Zelideth Paredes
Panama City,8
Summary
Forward-thinking individual with an understanding of Revenue Auditor and auditing procedures. Offering more than five years of handling, control, documentation, preparing monthly reporting for the general ledger, reporting best practices and operations auditing.
Detail-oriented professional offering experience and solid background in accounting. Expertise in conducting daily revenue audits, reconciling accounts and analyzing financial data.
Overview
11
11
years of professional experience
Work History
Revenue Auditor and Accounts Receivable
Marinn Financial Place Hotel
02.2023 - 08.2023
- Investigated discrepancies discovered during auditing process.
- Handled supervisor duties when manager was unavailable or out of office.
- Served as a reliable point of contact for internal and external stakeholders seeking assistance or clarification on revenue-related matters.
- Create review processes by implementing review procedures in billing, which reduced errors and improved overall efficiency.
- Reduced risk of revenue loss by implementing strict compliance measures and monitoring adherence to company policies.
- Audited total cash flows and reported revenues daily.
- Scrutinized and recorded revenue for services and products.
- Streamlined audit processes, resulting in increased efficiency and reduced time spent on each audit.
- Provided training to staff members on new or updated policies, ensuring a comprehensive understanding across all departments involved in revenue generation and management.
- Served as a reliable point of contact for external auditors, providing necessary documentation and answering inquiries related to accounts receivable/payable activities.
- Enhanced cash flow by efficiently managing accounts receivable and ensuring prompt payment from customers.
- Streamlined invoice processing for timely payments, reducing the overall outstanding balance of accounts payable.
- Maintained accuracy of financial data by promptly addressing any discrepancies detected during routine audits or system reviews.
- Collaborated closely with sales teams to ensure accurate invoicing, enabling improved forecasting capabilities for future revenue streams.
- Assisted management in making informed decisions by generating detailed reports highlighting key financial metrics related to accounts receivable/payable operations.
General Manager
Hampton Inn By Hilton
07.2018 - 12.2018
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Developed and implemented strategies to increase sales and profitability.
- Formulated policies and procedures to streamline operations.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Developed and maintained relationships with customers and suppliers through account development.
- Implemented effective cost-saving measures to reduce overhead expenses without compromising quality or service.
- Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies.
- Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.
- Assisted in recruiting, hiring and training of team members.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Interacted well with customers to build connections and nurture relationships.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Reported issues to higher management with great detail.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
Chief Accountant
Waldorf Astoria
03.2015 - 11.2017
- Handled month-end and year-end end finances by managing and reporting fixed assets and other data.
- Assisted team members in transitioning to new system through extensive training and one-on-one support.
- Maintained accurate financial records by overseeing general ledger reconciliation efforts on a monthly basis.
- Reconciled balance sheets and streamlined best practices for balance sheet processes.
- Managed a team of accountants, fostering collaboration and professional growth for improved department performance.
- Partnered with auditors to track errors and add contributions to maintain accuracy.
- Analyzed financial audit information and made recommendations to improve efficiencies.
- Reduced discrepancies in financial records by conducting thorough audits and ensuring adherence to established protocols.
- Prepared monthly journal entries and reconciliations.
- Reviewed documents and accounts for discrepancies and resolved variances.
Revenue Auditor
Waldorf Astoria
08.2013 - 02.2015
- Investigated discrepancies discovered during auditing process.
- Handled supervisor duties when manager was unavailable or out of office.
- Maintained compliance with internal control system.
- Reduced risk of revenue loss by implementing strict compliance measures and monitoring adherence to company policies.
- Trained newly hired employees to promote understanding of company's processes, procedures and deadlines.
- Served as reliable point of contact for internal and external stakeholders seeking assistance or clarification on revenue-related matters.
- Maintained detailed records of all audits conducted, allowing for easy reference and follow-up as needed.
- Improved revenue accuracy by conducting thorough audits and identifying discrepancies in financial records.
- Collaborated with accounting team to resolve any discrepancies found during the auditing process, ensuring accurate financial reporting.
- Provided training to staff members on new or updated policies, ensuring a comprehensive understanding across all departments involved in revenue generation and management.
- Audited total cash flows and reported revenues daily.
- Conducted periodic reviews of internal control systems to ensure consistent revenue collection and reporting procedures.
- Scrutinized and recorded revenue for services and products.
- Followed established auditing processes to meet internal and regulatory requirements.
- Performed observations and evaluated supporting documents to supplement audit findings.
Front Desk Supervisor
Waldorf Astoria
01.2013 - 07.2013
- Trained new employees on front desk operations, ensuring were well-prepared for their roles and responsibilities.
- Trained new staff on correct procedures, compliance requirements, and performance strategies.
- Provided exceptional customer service, leading to positive online reviews and repeat business from satisfied guests.
- Collaborated with team members to handle guest requirements from check-in through check-out.
- Resolved guest complaints with tact and diplomacy, maintaining positive image for hotel brand.
- Scheduled and assigned daily work and activities for team members.
- Communicated regularly with management on front desk performance, identifying areas for improvement or growth opportunities.
- Enhanced guest satisfaction by efficiently managing front desk operations and addressing customer inquiries promptly.
- Coordinated with room service, housekeeping, maintenance, and security to meet all guest needs.
- Contributed to development of new front desk procedures for increased efficiency and better guest service.
- Resolved guest issues with rooms or reservations with knowledgeable and friendly service.
- Implemented organized filing system for important documents, streamlining record-keeping practices at front desk.
- Coordinated with housekeeping staff to ensure rooms were ready for incoming guests in timely manner.
- Monitored inventory levels of office supplies, placing orders as needed to avoid shortages or delays in daily tasks.
- Contacted housekeeping staff and maintenance department to resolve issues with guest rooms.
- Built talented team through hiring and training new associates.
- Developed strong working relationships with other departments within hotel, fostering efficient communication channels between teams.
- Created daily briefings for all front desk department employee to give them information about guest arrivals, events or any relevant information about operation.
- Handled tasks and responsibilities for front office employees during periods of understaffing.
- Prepared weekly employee work schedules to meet operational needs.
- Provided backup to front desk to step in to assist with various tasks whenever employee was absent or at lunch.
Education
Accounting Diploma For Non-accountants - Accounting
Universidad Latina
Panama City, Panama10.2016
Technical Degree in Tourism & Global Communication - Tourism, Panama
Universidad De Las Américas
Panama City, Panama11.2007
Skills
- Bank Reconciliation
- Verbal and written communication
- Accounts Receivable
- Auditing Techniques
- Software Implementation
- Oral and written communications
- Internal Controls
- Journal entry reconciliation
Languages
Spanish
Native language
English
Advanced
C1
Timeline
Revenue Auditor and Accounts Receivable
Marinn Financial Place Hotel
02.2023 - 08.2023
General Manager
Hampton Inn By Hilton
07.2018 - 12.2018
Chief Accountant
Waldorf Astoria
03.2015 - 11.2017
Revenue Auditor
Waldorf Astoria
08.2013 - 02.2015
Front Desk Supervisor
Waldorf Astoria
01.2013 - 07.2013
Accounting Diploma For Non-accountants - Accounting
Universidad Latina
Technical Degree in Tourism & Global Communication - Tourism, Panama
Universidad De Las Américas
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