Zhaina Fernandez
PHILADELPHIA
Summary
Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change.
Overview
2
2
Languages
15
15
years of professional experience
Work History
Delivery Driver
DoorDash
PHILADELPHIA
07.2025 - Current
- Delivered food orders efficiently to customers in designated areas.
- Navigated various routes using GPS for timely deliveries.
- Communicated with customers to confirm order details and address concerns.
Driver
Uber Eats
PHILADELPHIA
01.2025 - Current
- Delivered food orders promptly to customers in designated service areas.
- Navigated efficiently using GPS and mobile applications for accurate routes.
- Communicated effectively with customers regarding order status and delivery updates.
Nail Technician
Own Business
PHILADELPHIA
07.2017 - Current
- Provided nail care services including manicures, pedicures, and nail enhancements.
- Consulted with clients to determine preferences and recommend suitable treatments.
- Maintained cleanliness and sanitation of tools and workstations per health regulations.
Bartender
Jj’s cafe
PHILADELPHIA
01.2014 - 07.2017
- Prepared and served a variety of beverages to customers promptly.
- Maintained cleanliness and organization of the bar area throughout shifts.
- Assisted in training new staff on cocktail preparation and customer service.
Waitress
Flames house
PHILADELPHIA
02.2011 - 05.2014
- Provided excellent customer service in a fast-paced dining environment.
- Took and processed food and beverage orders accurately and efficiently.
- Maintained cleanliness and organization of dining areas and service stations.
Education
Juan Jose Maunez Pimentel
Naguabo , PRSkills
- Bilingual
- Communication & Interpersonal: Written/verbal communication, active listening, and conflict resolution
- Problem-Solving: Critical thinking, troubleshooting, and strategic or analytical thinking
- Time & Task Management: Organization, prioritization, and the ability to meet deadlines
- Adaptability: Flexibility, resilience, and a demonstrated eagerness to learn
- Leadership: Mentoring, task delegation, and cross-functional collaboration (even without a management title)
- Order accuracy
- Route planning
- Customer communication
- Time management
- Bilingual
- Efficient navigation
- GPS utilization
- Vehicle maintenance
Languages
English
Professional
Spanish
Professional
Timeline
Delivery Driver
DoorDash
07.2025 - Current
Driver
Uber Eats
01.2025 - Current
Nail Technician
Own Business
07.2017 - Current
Bartender
Jj’s cafe
01.2014 - 07.2017
Waitress
Flames house
02.2011 - 05.2014
Juan Jose Maunez Pimentel