Zianna Lynn Rosado
Lititz
Summary
Good relationship-building and multitasking skills.
Sales-focused, customer-oriented Esthetician skilled in various types of facials, lashing, waxing, etc .
Capable pharmacy team member proficient in assisting pharmacists with preparing prescriptions and meeting customer needs. Safety-oriented and well-organized with solid experience coordinating with insurance providers, prescribers and individuals to address issues.
Overview
5
5
years of professional experience
Work History
Lash Technician
Self Employed
03.2022 - Current
- Stayed current on latest and diverse types of last extensions and different application processes.
- Kept workspace clean, organized and well-stocked for upcoming appointments.
- Mentored and trained new lash technicians on techniques, salon policies, and customer service best practices to ensure a consistent standard of excellence across the team.
- Educated clients on how to clean and maintain lash extensions.
- Maintained strict sanitation protocols to ensure a clean and safe environment for both staff and clients.
- Collaborated with team members to create an inviting atmosphere, ensuring a positive experience for all clients.
Pharmacy Technician
Rite-Aid Pharmacy
06.2020 - 02.2022
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
- Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
- Entered and processed patients' prescriptions into internal system.
- Provided exceptional customer service, fostering positive relationships with both new and returning patients at the pharmacy counter.
- Collected co-payments or full payments from customers.
Skills
- Appointment scheduling
- Social media marketing
- Workspace organization
- Clear communication
- Problem-solving skills
- Team collaboration
- Confidentiality and HIPAA
- Processing payments
- Resolving customer issues
- Customer service
- Cash register operations
Timeline
Lash Technician
Self Employed
03.2022 - Current
Pharmacy Technician
Rite-Aid Pharmacy
06.2020 - 02.2022
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