ZILOLA MURODOVA
Philadelphia
Summary
Results-driven professional with 5+ years of management experience and 3 years in service coordination. Proven leadership skills in issue resolution and ensuring smooth operations in logistics and healthcare settings. Highly skilled in customer service, communication, and organizational management. Fluent in English, Russian, and Uzbek. Seeking a role in the service industry to leverage expertise in enhancing efficiency and client satisfaction.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Service Coordinator
AMCORD CARE INC
08.2022 - Current
• Oversee service coordination and client relations.
• Manage scheduling and ensure quality care delivery.
• Communicate effectively with clients, families, and care providers.
Safety Manager
USM Express Inc
12.2020 - 08.2022
• Ensured compliance with safety regulations and company policies.
• Managed legal documentation and timely filing.
• Handled shipping concerns and resolved customer complaints.
Safety Manager
USPENN Logistics
09.2019 - 05.2021
• Ensured all legal documentation was processed efficiently.
• Managed shipping and addressed complaints professionally.
Home Attendant
Expert Home Care
01.2018 - 07.2019
• Provided in-home care and support to clients.
• Assisted with daily living activities and patient needs.
Front Desk Assistant
Medical Office
01.2016 - 11.2017
• Managed appointment scheduling and patient inquiries.
• Provided administrative support to medical staff.
Education
No Degree -
Community College of Philadelphia
Philadelphia, PAHigh School Diploma -
George Washington High School
Philadelphia, PA06-2018
Skills
Management & Leadership
Customer Service & Communication
Organizational & Coordination Skills
Computer & Excel Proficiency
Problem-Solving & Complaint Resolution
Certification
Safety Manager Certificate for Trucking Company
Languages
English
Full Professional
Russian
Native or Bilingual
Uzbek
Native or Bilingual
Timeline
Service Coordinator
AMCORD CARE INC
08.2022 - Current
Safety Manager
USM Express Inc
12.2020 - 08.2022
Safety Manager
USPENN Logistics
09.2019 - 05.2021
Home Attendant
Expert Home Care
01.2018 - 07.2019
Front Desk Assistant
Medical Office
01.2016 - 11.2017
No Degree -
Community College of Philadelphia
High School Diploma -
George Washington High School
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