Zoe Fenstermacher
Orwigsburg
Summary
Seasoned Senior Support Worker with a background in providing comprehensive support to individuals with diverse needs. Display significant strength in developing personalized care plans, managing client documentation, and coordinating with other healthcare professionals. Notable for fostering positive relationships and improving the quality of life for clients through empathetic and respectful interaction.
Overview
13
13
years of professional experience
2012
2012
years of post-secondary education
1
1
Certification
Work History
Senior Support Worker
Community Options Inc
Pottsville
06.2024 - Current
- Supervise and support staff to ensure responsibilities are completed accurately and efficiently.
- Review documentation for accuracy, completeness, and timely submission.
- Provide direct care to individuals with developmental disabilities, including administering medications according to prescribed schedules.
- Monitoring inventory levels, prepare supply orders, and communicate needs to management.
- Coordinating and managing individuals schedules, including medical appointments and community outings.
- Apply strong problem-solving skills in high-stress situations, effectively supporting individuals with behavioral challenges.
- Staying on top of individuals schedules doctor appointments.
- Trained new staff on best practices in client support and safety protocols.
- Assisted clients with meeting individual support plan goals, daily living skills, vocational training and medication management.
Direct Support Professional
The Redco Group
Pottsville
04.2013 - 04.2023
- Participated in case reviews, consulted with team caring for client, to evaluate client's needs and plan for continuing services.
- Encouraged meaningful social interaction between residents by organizing events such as movie nights or game nights.
- Maintained accurate records of client data including incident reports, progress notes, treatment plans.
- Engaged in crisis intervention techniques when needed in order to de-escalate situations quickly and safely.
- Administered medications to patients based upon physician or nurse guidelines.
- Demonstrated effective communication skills, both verbal and written, when interacting with clients, families, and other professionals.
Waitress
Logans steakhouse
Hamburg
06.2013 - 08.2014
Education
Blue Mountain School District
Schuylkill HavenSkills
- Knowledge of State Regulations
- Crisis Management
- Behavior Redirection
- Empathetic
- Charting and Documentation
- Health and Safety Requirements
- Creative Thinking
- Perceptive
- Reading Comprehension
- Problem Identification
- First Aid and Safety
- Medication Administration
Certification
CPR
Personal Information
Date of Birth: 08/23/93
Timeline
Senior Support Worker
Community Options Inc
06.2024 - Current
Waitress
Logans steakhouse
06.2013 - 08.2014
Direct Support Professional
The Redco Group
04.2013 - 04.2023
Blue Mountain School District