Zoe Findlay
Easton
Summary
Motivated pre-vet student with a strong commitment to skill development and professional growth. Demonstrates exceptional computer and communication abilities, contributing to team success. Proven track record of reliability and attention to detail in fast-paced environments. Actively seeks opportunities to enhance processes and workflows for improved team efficiency.
Overview
5
5
years of professional experience
Work History
Pet Sitter
n/a
09.2020 - Current
- Provided consistent, compassionate care for dogs and cats in clients' homes, ensuring safety, comfort, and routine maintenance.
- Managed daily feeding schedules, administered medications, and followed custom care instructions from pet owners.
- Delivered enrichment through walks, play sessions, grooming, and one-on-one companionship.
- Communicated regularly with clients via updates and photos to ensure transparency and trust.
- Maintained household responsibilities such as mail collection, plant watering, and securing the home while pet-sitting.
- Earned repeat clients through reliability, professionalism, and strong pet-owner relationships.
Front Desk/ Reception
Harmony Animal Hospital
08.2023 - 06.2025
- Welcomed pet owners and their animals with warmth and professionalism, creating a positive first impression in a busy full-service veterinary hospital
- Managed multi-line phone systems and scheduled appointments for routine checkups, surgeries, and emergency visits
- Collected and updated patient information, including vaccine records, medical history, and client contact details in electronic systems
- Processed payments, insurance claims, and prescription sales accurately while maintaining financial confidentiality
- Communicated effectively between veterinary staff and clients to ensure timely updates on patient care, treatment plans, and discharge instructions
- Maintained a clean and organized reception area, ensuring all clients had a comfortable and calm check-in/check-out experience
- Provided compassionate support during difficult visits, including pet emergencies and euthanasia appointments
- When short staffed assisted in animal handling, filling prescriptions, as well as basic diagnostic like TPR and triage.
- Observed and minimally assisted by retrieving tools during surgeries and certain procedures.
Canine Coach
Dogtopia of Easton
01.2022 - 08.2022
- Supervised playrooms and maintained a positive atmosphere
- Maintain a clean and safe environment for the dogs at all times
- Having the ability to groom and keep all dogs healthy and comfortable
- Using teamwork and initiative with all members to keep a safe, respectful and professional workplace
Education
Biological Science - Biological Science
Northampton Community College
Bethlehem, PA08.2025
Bachelor of Science - Animal Science
Delaware Valley University
Doylestown, PA05.2023
High School Diploma - Easton, PA
Easton Area High School
Easton, PA06.2022
Skills
- Veterinary assistance
- Customer service
- Animal handling and restraint
- Time management
- Effective communication
- Medical record keeping
- Client privacy and relationship management
- Medication dispensing
- Veterinary terminology
- Appointment scheduling
- Animal care techniques
- Telephone etiquette
- Client communication
- Animal care
- Team collaboration
- Product promotions
- Customer follow-up
- POS system operation
- Display building
- Customer engagement
- Store opening and closing
- Cash drawer balancing
- Cash register operation
- Sales expertise
Volunteer Experience
- Assistant teacher vacation bible school with a minimum of 50 kids for the past 7 years.
- Served food and handed out toiletries at the local homeless shelter at least once a month.
- Assisted and observed during a feline Spay/neuter clinic for low income families in the PA slate belt.
- Shadow work with traveling soft tissue surgeon around the Lehigh valley/warren county community.
Timeline
Front Desk/ Reception
Harmony Animal Hospital
08.2023 - 06.2025
Canine Coach
Dogtopia of Easton
01.2022 - 08.2022
Pet Sitter
n/a
09.2020 - Current
Biological Science - Biological Science
Northampton Community College
Bachelor of Science - Animal Science
Delaware Valley University
High School Diploma - Easton, PA
Easton Area High School