Overview
Work History
Education
Skills
Timeline
Generic

Zoe Sturgis

Philadelphia

Overview

2
2
years of professional experience

Work History

Customer Service Representative

Wakefern Food Corporation
Philadelphia
08.2024 - Current
  • Resolved customer complaints promptly, ensuring customer satisfaction and loyalty.
  • Assisted customers with inquiries and provided product information effectively.
  • Processed transactions accurately using the point-of-sale system efficiently.
  • Collaborated with team members to improve customer service experience through collective problem-solving.
  • Maintained cleanliness and organization of service area to create a welcoming environment for customers.

Education

High School Diploma -

Philadelphia High School For Girls
Philadelphia, PA
06-2024

Skills

  • Customer service
  • Customer relationship management
  • Sales techniques
  • Transaction processing
  • Product knowledge
  • Effective communication
  • Team collaboration
  • Attention to detail
  • Conflict resolution
  • Active listening
  • Empathy and patience

Timeline

Customer Service Representative

Wakefern Food Corporation
08.2024 - Current

High School Diploma -

Philadelphia High School For Girls
Zoe Sturgis