Zoey Downes
Nanticoke
Summary
Respectful, reliable, resourceful. Professionalism held as a core skill. Years of experience in family babysitting/childcare. Dedication to safety, and providing nurturing environments. Eager to learn and expand skillsets.
Overview
5
5
years of professional experience
2023
2023
years of post-secondary education
Work History
Team Member
Fedex Office
Wilkes-Barre
06.2023 - Current
- Assisted customers with printing, copying, and shipping services.
- Maintained equipment to ensure optimal performance and reliability.
- Organized workspace to enhance efficiency and workflow.
- Collaborated with team members to fulfill daily operational tasks.
- Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.
Shift Lead
Long John Silver's
Edwardsville
02.2020 - 07.2023
- Supervised daily operations and ensured staff adhered to company protocols.
- Trained new employees on food safety and customer service standards.
- Managed inventory levels and coordinated stock replenishment for efficient service.
- Performed opening and closing procedures such as setting alarm systems, counting money.
- Provided guidance and support to other team members as needed.
- Maintained store appearance by cleaning, stocking shelves, and ensuring merchandise was properly displayed.
Education
Greater Nanticoke Area High School
Nanticoke, PASkills
- Customer service
- Team collaboration
- Effective communication
- Leadership qualities
- Continuous development
- Safety
- Willingness to learn
Timeline
Team Member
Fedex Office
06.2023 - Current
Shift Lead
Long John Silver's
02.2020 - 07.2023
Greater Nanticoke Area High School