Alyssa Myers
Canonsburg
Summary
Motivated professional with extensive experience in customer service and support for individuals and families in dynamic environments. Demonstrates strong communication, organization, and problem-solving skills. Proven ability to collaborate effectively and adapt quickly to new tasks. Committed to delivering solution-focused support with attention to detail and a reliable work ethic.
Overview
6
6
years of professional experience
Work History
Patient Support Specialist
Blink Health
Pittsburgh
02.2026 - Current
- Maintained a high level of professionalism and empathy while addressing customer concerns and complaints
- Managed escalated calls from dissatisfied customers, successfully de-escalating situations and finding satisfactory solutions
- Collaborated with other departments such as billing or technical support teams to resolve complex customer issues.
Family Resource Specialist
JusticeWorks YouthCare
Washington
05.2025 - 02.2026
- Maintained meticulous case files, progress notes, and compliance documentation in alignment with agency policy and state regulations.
- Demonstrated strong cultural competency, empathy, and professionalism while supporting families through high-stress, crisis-driven situations.
- Facilitated home visits, case management activities, and skill-building sessions to promote family stability, safety, and goal achievement.
- Collaborated with county agencies, schools, courts, and service providers to ensure coordinated care and compliance with program requirements.
Front End Team Member/Cashier
Devino's Pizzeria
Morgantown
04.2024 - 05.2025
- Processed customer transactions accurately and efficiently, handling cash, credit cards, and electronic payments
- Maintained a clean and organized work area, including food preparation surfaces and utensils
- Collaborated with team members to ensure timely delivery of pizzas to customers
All Star-Manager
MOD Pizza
California
11.2021 - 08.2022
- Using managerial skills to effectively train new employees on knowledge of restaurant team members including how to properly use equipment.
- Assisted senior leaders in various departments to gain exposure and understanding of different aspects of the organization
- Demonstrated problem-solving abilities by identifying issues or challenges within processes or systems and proposing effective solutions
Retail Cashier
DICK'S Sporting Goods
Lexington Park
02.2020 - 03.2022
- Sells merchandise to customers while handling cash, credit and debit transactions. Adapts to work environments with team an individual tasks well.
- Maintained a clean and organized sales floor, ensuring merchandise was properly displayed and stocked
- Processed customer transactions accurately and efficiently using the point-of-sale system
- Collaborated with team members to achieve daily sales goals through effective communication and teamwork
Education
Bachelor's Degree - Criminology
West Virginia University
Morgantown, WV12-2025
Skills
- Child welfare expertise
- Microsoft Office Suite proficiency
- Written communication skills
- Presentation delivery
- Internal communications
- Interpersonal skills
- Restaurant operations management
- Detail-oriented teamwork
- Effective communication
- Documentation management
- Team collaboration
Timeline
Patient Support Specialist
Blink Health
02.2026 - Current
Family Resource Specialist
JusticeWorks YouthCare
05.2025 - 02.2026
Front End Team Member/Cashier
Devino's Pizzeria
04.2024 - 05.2025
All Star-Manager
MOD Pizza
11.2021 - 08.2022
Retail Cashier
DICK'S Sporting Goods
02.2020 - 03.2022
Bachelor's Degree - Criminology
West Virginia University