Amy McElhaney
Apollo
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
15
15
years of professional experience
Work History
Intake Coordinator
Highmark
08.2013 - 02.2025
- Took calls from physician's offices requesting medication prior authorization
- Entered in prior authorizations into system when electronically received
- Entered authorizations into system and verified information
was correct
- Obtained information from physician's office when needed
- Reached out to patients to relay status of prior authorization
- HIPPA compliant
- Multiple phone lines
Intake Specialist
Omnicare, CVS Health
10.2009 - 08.2013
- Worked rejected pharmacy claims.
- Called insurance companies and pharmacies regarding rejected claims
- Called LTC homes for new admissions and entered new LTC patients into system.
- Assisted in the pharmacy with pulling medications for prescription filling
- Completed data entry as needed
Education
No Degree - Certified Medical Administrative Assistant/ Coding
Ed2go Lenape Tech Adult Education
Ford City, PA08-2025
Bachelor of Science - Health Administration with a concentration in Health Information Systems
University of Phoenix
08.2012
Associate of Arts - Health Care Administration/Medical Records
University of Phoenix
05.2010
Skills
- Charting and clinical documentation
- Multi-line phone operations
- Multi-Line Phone Systems
- Confidentiality
- Microsoft office and teams
- Insurance verification
- Multitasking and organization
- Teamwork and collaboration
Timeline
Intake Coordinator
Highmark
08.2013 - 02.2025
Intake Specialist
Omnicare, CVS Health
10.2009 - 08.2013
Associate of Arts - Health Care Administration/Medical Records
University of Phoenix
No Degree - Certified Medical Administrative Assistant/ Coding
Ed2go Lenape Tech Adult Education
Bachelor of Science - Health Administration with a concentration in Health Information Systems
University of Phoenix
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