Anastasia Kravchenko
Hatboro
Summary
Professional with experience in customer service and operational support in fast-paced environments. Responsibilities included monitoring product freshness, stocking merchandise, and ensuring compliance with health regulations. Demonstrated effective communication skills by addressing customer inquiries and collaborating with team members to resolve issues. Maintained cleanliness and organization of service areas, contributing to a positive customer experience.
Overview
1
1
year of professional experience
Work History
Associate/ Crew Member
Dunkin' Donuts
Warminster
12.2023 - Current
- Monitored expiration dates on products to ensure freshness of items being served.
- Stocked shelves with merchandise such as food items, drinks, snacks, condiments, and other supplies.
- Provided excellent customer service by greeting customers warmly and responding to inquiries promptly.
- Complied with local health department regulations regarding sanitation standards.
- Communicated effectively with managers regarding any problems or concerns that arose during shifts.
- Processed payments from customers including cash transactions and credit card purchases.
- Provided excellent customer service at all times while interacting positively with guests and coworkers.
- Cleaned counters, tables, restrooms, dining areas, kitchen equipment, floors, walls, windows and doors.
- Presented orders to guests within anticipated service times.
- Wiped down tables and equipment, swept and refilled stock.
Education
Associate of Science - Nursing
Bucks County Community College
Newtown, PA12-2028
Skills
- Customer service
- Team collaboration
- Conflict resolution
- Effective communication
- Time management
- Punctuality
- Cleanliness
- Flexibility
- Cross-training
- Clear communication
- Initiative and Self-motivation
- Quick Learner
Languages
English
Native/ Bilingual
Russian
Native/ Bilingual
Timeline
Associate/ Crew Member
Dunkin' Donuts
12.2023 - Current
Associate of Science - Nursing
Bucks County Community College