Ania Webb
Philadelphia
Summary
Dedicated Patient Service Representative well-versed in communication and team building. Knowledgeable in medical terminology and scheduling. Ready to bring years of relevant work experience to CHOP. Known for effective and seamless handling of patient inquiries and administrative duties.
Overview
17
17
years of professional experience
Work History
Patient Service Representative
Penn Medicine
08.2022 - Current
- Verified insurance eligibility and coverage for patients.
- Processed medical records requests efficiently, safeguarding patient privacy while ensuring timely information access for healthcare providers.
- Served as a reliable source of information for patients regarding appointment scheduling, insurance coverage inquiries, and general office policies.
Registration Specialist
Main Line Health
03.2019 - 08.2022
- Ensures completion of paperwork, sign-in and security procedures
- Provides information to third party insurance companies in order to assist with billing
- Enters patient charges into billing system including total bill, recording the information, collecting payments, completing insurance papers and recording charges, payments and adjustments
- Contacts patients by telephone or mail regarding appointments, insurance information and payment issues
- Inputs patient information into EPIC and verify necessary physician referrals and insurance authorizations
Medication Care Manager
Sunrise Senior Living
05.2017 - 03.2019
- Administer medication, eye drops, and topical creams; check blood sugars, and give insulin
- Check vitals such as blood pressures, weights, heights, pulse, and respiratory
- Assist nurse, and physician in physicals, and restocking of nurses supplies
- Document changes, and effects after medication is administered and report changes to Nurse
- Fax prescription slips to pharmacy, and keep up with incoming medication
- Count, and keep an accurate count of the narcotics in the medication carts
Lead Care Manager
Sunrise Senior Living
08.2016 - 03.2019
- Monitor care managers during daily assignments
- Hold team meetings regarding resident care, and approach
- Ensure the resident experiences a great quality of life experience by keeping them well groomed, and in good hygiene
- Keep in contact with the family regarding needed supplies, and clothing
- Planning and engaging the residents in activities
Merchandise Processor/Cashier
TJ Maxx
01.2011 - 12.2012
- Unpacked, and sorted new merchandise
- Fill holes on the sales floor
- Perform price checks for customers, and sales floor team
- Operate POS system
Financial Aid Counselor Assistant
University of the Arts
01.2008 - 01.2011
- Assisted the Financial aid counselor with duties such as filing, faxing, typing, and verifying applications
- Organized, and set up open house events for students
- Operated the computer using Microsoft programs such as Word, Excel, and PowerPoint
- Maintained a clean office by vacuuming, sweeping, and polishing furniture
Education
Psychology
Capella University
01-2020
Bachelor of Science -
Kutztown University
12.2014
High School Diploma - undefined
Central High School
06.2012
Skills
- Customer service
- HIPAA compliance
- EPIC proficiency
- Insurance verification
- Appointment scheduling
- Workflow optimization
Languages
English Conversational
Timeline
Patient Service Representative
Penn Medicine
08.2022 - Current
Registration Specialist
Main Line Health
03.2019 - 08.2022
Medication Care Manager
Sunrise Senior Living
05.2017 - 03.2019
Lead Care Manager
Sunrise Senior Living
08.2016 - 03.2019
Merchandise Processor/Cashier
TJ Maxx
01.2011 - 12.2012
Financial Aid Counselor Assistant
University of the Arts
01.2008 - 01.2011
High School Diploma - undefined
Central High School
Psychology
Capella University
Bachelor of Science -
Kutztown University
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