Aruna Devi Jubtee
Triolet
Summary
Driven professional with a proven track record at Woolworths Mauritius, excelling in customer service and office administration. Demonstrated ability to handle sensitive information with utmost confidentiality and lead teams towards achieving project deadlines efficiently. Skilled in MS Office and adept at fostering strong customer relationships, enhancing both team performance and customer satisfaction.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Administrator
Woolworths Mauritius
02.2023 - 04.2024
- Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
- Maintained personnel records and updated internal databases to support document management.
- Organized workflow and delegated tasks effectively to ensure timely project completion without compromising quality.
- Managed office inventory levels, ensuring adequate supplies were available while minimizing waste and unnecessary spending.
- Provided exceptional customer service to both internal and external stakeholders through prompt response times and thorough issue resolution efforts.
- Supervised administrative support staff members, offering guidance, feedback, and mentorship that contributed to their professional growth and development.
- Established an organized filing system that streamlined document retrieval and reduced misplaced files.
Sales Assistant
Woolworths Mauritius
12.2018 - 02.2023
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Processed transactions accurately while maintaining a high level of customer service.
- Increased sales by building strong customer relationships and providing excellent service.
- Helped customers locate products and checked store system for merchandise at other sites.
- Assisted customers with prompt and polite support in-person and via telephone.
- Collaborated with team members to achieve a cohesive and efficient store environment.
- Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
- Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
Education
SC - Art Side
Lady Sushil Ramgoolam
Triolet, MauritiusSkills
- Customer Service
- Attention to Detail
- Recordkeeping and File Management
- Office Administration
- Administrative Support
- MS Office
- Documentation And Reporting
- Decision-Making
- Team Building and Leadership
- Timesheet Processing
- Time Management
- Multitasking Abilities
Certification
- HSE Mauritius - Fire Fighter and First Aider Training ( expiration date 2026)
Languages
mauritian creole
Native language
English
Upper intermediate
B2
French
Intermediate
B1
hindi
Intermediate
B1
Timeline
Administrator
Woolworths Mauritius
02.2023 - 04.2024
Sales Assistant
Woolworths Mauritius
12.2018 - 02.2023
SC - Art Side
Lady Sushil Ramgoolam
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