Ashley Barrett
West Chester
Summary
Supervisor with administrative and interpersonal skills, seeking opportunities to further career within the American Red Cross.
Professional with strong leadership and communication skills, adept at managing teams to achieve high performance. Skilled in conflict resolution, time management, and strategic planning. Highly adaptable and reliable, known for fostering collaboration and driving results. Prepared to lead with integrity and flexibility, ensuring alignment with organizational goals.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Team Supervisor
American Red Cross
09.2016 - Current
- Supervised daily operations ensuring compliance with safety protocols and organizational standards.
- Led training sessions for new team members, enhancing onboarding experience and operational efficiency.
- Monitored team performance metrics, providing feedback to enhance productivity and morale.
- Assist with special projects when needed to aid in the development of staff and departments.
- Facilitated strong relationships between our team and other departments leading to improved cross-functional collaboration.
- Resolved conflicts between team members diplomatically, maintaining a healthy working environment conducive to productivity.
- Evaluated team member performance regularly, providing guidance for professional growth and development.
- Managed performance reviews for 10-13 employees, analyzing individual employee achievements and overall trends in workforce execution metrics.
Bartender
Bahama Breeze
12.2015 - 08.2020
- Limit problems and liability related to customers' alcohol consumption in accordance with the Responsible Alcohol Management Program
- Maintained cleanliness and organization of bar area, ensuring compliance with health and safety standards.
- Trained new staff in beverage preparation techniques and customer service protocols.
- Managed inventory levels, placing orders for supplies to minimize shortages and maintain operations.
- Provided exceptional customer service, resolving issues promptly to ensure guest satisfaction.
Medical Assistant
Lower Merion Counseling Services
07.2013 - 09.2016
- Obtain urine specimen for drug screening.
- Assisted healthcare providers with patient examinations and clinical procedures.
- Perform general office duties, such as answering telephones, taking dictation, or completing insurance forms.
- Authorize prescription drug refills and provide prescription information to pharmacy.
- Prepare and administer medications as directed by a physician.
- Responsible for the training and development of all medical assistant interns.
- Coordinated patient scheduling to optimize workflow and enhance service delivery.
- Monitored vital signs and documented changes for timely interventions.
- Streamlined office operations to improve patient flow and reduce wait times.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
Assistant Produce Manager
The Fresh Market
04.2009 - 01.2011
- Monitor sales activities to ensure that customers receive satisfactory service and quality goods.
- Enforce safety, health, and security rules.
- Review inventory and sales records to prepare reports for management and budget departments.
- Provide customer service by greeting and assisting customers and responding to customer inquiries and complaints.
- Examine merchandise to ensure that it is correctly priced and displayed and that it functions as advertised.
- Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers.
- Trained staff on product handling and inventory management best practices.
- Monitored sales trends to inform ordering decisions and reduce waste in perishable goods.
Education
Health Studies Pre-Nursing Major
Delaware County Community College
Media, PABachelor degree - Public Health
West Chester University
West Chester, PAVocational- Medical Assistant - Phlebotomy
CHI Institute/ Kaplan
Broomall, PAHigh School Diploma - undefined
Penncrest High School
Media, PASkills
- Leadership skills
- Performance management
- Conflict resolution
- Staff development
- Process optimization
- Cross-functional collaboration
- Inventory protection strategies
Certification
American Red Cross CPR Certified
Awards
Collections Supervisor Outstanding Leadership Award- 2025
Timeline
Team Supervisor
American Red Cross
09.2016 - Current
Bartender
Bahama Breeze
12.2015 - 08.2020
Medical Assistant
Lower Merion Counseling Services
07.2013 - 09.2016
Assistant Produce Manager
The Fresh Market
04.2009 - 01.2011
Health Studies Pre-Nursing Major
Delaware County Community College
Bachelor degree - Public Health
West Chester University
Vocational- Medical Assistant - Phlebotomy
CHI Institute/ Kaplan
High School Diploma - undefined
Penncrest High School