Brooke Styborski

• Oversaw daily theatre operations, ensuring smooth performances and customer satisfaction.
• Managed scheduling for staff and events, optimizing resource allocation and operational efficiency.
• Implemented budget management practices, reducing expenses while maintaining quality standards.
• Trained and mentored new staff on operational procedures and customer service excellence.

• Streamlined operations to enhance workflow efficiency and reduce downtime.
• Developed and implemented standard operating procedures for production processes.
• Directed daily operations to ensure seamless theatre management and exceptional patron experiences.

• Responsible for the daily functions of an inn including efficient guest check-in, upkeep and maintenance of house, cleaning, ordering of supplies, marketing, customer satisfaction, and expert breakfast maker.
• Managed day-to-day operations, ensuring exceptional guest experiences and service quality.
• Oversaw staff training and development, enhancing team performance and service standards.

Hired as a hostess; then excelled as server, bartender, shift manager, bar manager, line cook, special events chef, floor manager and finally operations manager. Managed and scheduled a staff of 25+ employees. Was responsible for all the daily operations of a restaurant including cash handling, analyzing daily sales reports, ordering, food and beverage consistency, customer satisfaction, marketing the business and answering all emails, phone calls, and social media inquiries. Continually monitored restaurant and took appropriate action to ensure quality and service standards were consistently met.