Carina Shaver
Wilkes-Barre
Summary
I make sure that the store is running smoothly no matter the difficultly. While managing cleaning lists, counting tills, managing breaks, and more all while making sure the floor looks good. I am always willing to learn. In my time at Schiel's I have became a cashier, front end supervisor, and I help with deliveries in under 2 years. I am also willing to come in and help where ever I am needed and always grateful for any opportunity.
Overview
5
5
years of professional experience
Work History
Front End Supervisor
Schielsfamilymarkets
Wilkes-Barre
11.2021 - Current
- Made sure the store ran smoothly no matter the difficulties that were faced.
- Counted 5+ tills making sure they all equaled up and made sure my deposit was correct
- Calming down angered customers and looking into the situations to find solutions.
- Managed customer complaints and rectified issues to complete satisfaction.
- Reviewed safety, health and sanitation processes throughout areas and enforced rules to promote security and safety.
- Answered phones to respond to customer inquiries and transferred calls to appropriate staff members.
Cahier
Schielsfamilymarkets
Wilkes-Barre
11.2020 - Current
- Collected payments and provided accurate change.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Helped customers find specific products, answered questions and offered product advice.
- Worked closely with front-end staff to assist customers.
- Trained new team members in cash register operation, stock procedures and customer services.
- Used suggestive selling techniques to promote add-on sales.
- Answered product questions with up-to-date knowledge of sales and store promotions.
- Processed refunds for worn, damaged and broken merchandise.
- Operated cash register or POS system to receive payment by cash, check and credit card.
Education
Hanover Area High School
Wilkes-barre, PA06.2024
Skills
- Opening and Closing Procedures
- Team Building and Motivation
- Customer Service Management
- Cash Handling and Reconciliation
- Scheduling and Time-Tracking
- Decision Making
- Flexible Work Schedule
- Cash Transactions
- Employee Training
Additional Information
- I am a type 1 diabetic. There may be times where I have to take an extra 15 minutes or longer to make sure my bloodsugars are leveled. I have a medicine bag, which is a lunchbox, that I have that contains the medicine and medicine supplies I may need.
Timeline
Front End Supervisor
Schielsfamilymarkets
11.2021 - Current
Cahier
Schielsfamilymarkets
11.2020 - Current
Hanover Area High School