Chloe Law
Bridgeville
Summary
Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively.
Overview
9
9
years of professional experience
Work History
Associate Banker
Chase Bank
06.2025 - Current
- Opened, closed, and updated accounts for customers.
- Educated customers on features and benefits of banking products and services.
- Balanced teller drawers and ATM cash.
- Investigated customer inquiries and resolved discrepancies in helpful and timely manner.
- Developed and maintained strong customer relationships, providing exceptional service and advice.
Women’s Coordinator
TJ Maxx
09.2024 - 05.2025
- Responsible for creation of high-quality retail fixtures for all seasons that effectively drove sales.
- Efficiently performed retail merchandising, stocking, cleaning, down stocking and pricing.
- Helped customers complete purchases, locate items, and join reward programs.
- Welcomed customers and helped determine their needs.
Front-End Coordinator
TJ Maxx
02.2024 - 09.2024
- Advised and trained new employees in job tasks, offering positive reinforcement.
- Provided expert service when greeting customers, answering phone calls and handling issues.
- Stepped in to ring up customer purchases during very busy time periods or when store was short staffed.
Beauty Associate
TJ Maxx
11.2023 - 02.2024
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Built customer loyalty and retention by delivering excellent shopping experiences.
Merchandise Associate
TJ Maxx
10.2023 - 11.2023
- Answered customer questions regarding store merchandise, department information, and pricing.
- Greeted, serviced, and thanked all customers.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Efficiently processed over 100 returns and exchanges weekly.
KINDERGARTEN LEAD TEACHER
KL International School Chongqing Campus
08.2022 - 07.2023
- Planned activities that met the various needs of each ESL student in my classroom.
- Communicated frequently with parents about student growth and progress.
- Collaborated with different teachers to further support student success.
ECC2B LEAD TEACHER
Beanstalk Bilingual School Longquanyi Campus
10.2021 - 07.2022
- Responsible for managing a class of 12 students, ages 3-4
- planned whole group and learning center activities that allow students to grow in their language ability, as well as, their social and motor skills.
- Maintained patience and level-headedness in diverse situations to support student development and personal growth.
KINDERGARTEN LEAD TEACHER
Chengdu International School Zhonghai Campus
08.2020 - 07.2021
- Responsible for managing a class of 16 students
- Taught ESL curriculum to improve students' conversational abilities
- Facilitated small group and individual instruction to maximize student learning.
- Supported students holistically to achieve academic success.
- Advanced learning techniques by using differentiated instruction strategies to accommodate student needs.
FOUNDATION’S LEAD TEACHER
Chengdu International School Zhonghai Campus
08.2016 - 01.2020
- Responsible for managing a class of up to 12 students, ages 3-4
- Communicated frequently with parents about student growth and progress.
- Worked closely with co-teacher and other Foundation's teacher to plan different daily activities to enhance overall development through play and exploration.
Education
Bachelor of Science - Early Childhood Education
Auburn University in Montgomery
Montgomery, AL05.2016
Skills
- Money handling
- Verbal and written communication
- Documentation skills
- Critical Thinking
- Interpersonal Skills
- Teamwork
- Time Management
- Data Analysis
- Easily Adaptable
- Problem Solving
- Organization
Timeline
Associate Banker
Chase Bank
06.2025 - Current
Women’s Coordinator
TJ Maxx
09.2024 - 05.2025
Front-End Coordinator
TJ Maxx
02.2024 - 09.2024
Beauty Associate
TJ Maxx
11.2023 - 02.2024
Merchandise Associate
TJ Maxx
10.2023 - 11.2023
KINDERGARTEN LEAD TEACHER
KL International School Chongqing Campus
08.2022 - 07.2023
ECC2B LEAD TEACHER
Beanstalk Bilingual School Longquanyi Campus
10.2021 - 07.2022
KINDERGARTEN LEAD TEACHER
Chengdu International School Zhonghai Campus
08.2020 - 07.2021
FOUNDATION’S LEAD TEACHER
Chengdu International School Zhonghai Campus
08.2016 - 01.2020
Bachelor of Science - Early Childhood Education
Auburn University in Montgomery