Jason Deramo
Bridgeville
Summary
Dynamic Operations Manager with a proven track record at FedEx, excelling in process improvements that enhanced operational efficiency. Skilled in team leadership and problem-solving, I successfully trained staff and implemented policies that elevated service standards, ensuring timely deliveries and high customer satisfaction. Committed to fostering a collaborative work environment.
Overview
26
26
years of professional experience
Work History
Operations Manager
A. Duie Pyle, Inc.
01.2024 - Current
- Assisted in daily operational tasks to ensure smooth workflow and efficiency.
- Learned safety protocols and best practices for equipment usage and maintenance.
- Supported team in inventory management, tracking supplies, and minimizing shortages.
- Collaborated with colleagues to streamline processes and enhance productivity.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
Operations Manger
FedEx
09.2013 - 01.2024
- Coordinated daily operations to enhance efficiency and ensure compliance with safety standards.
- Implemented process improvements that streamlined workflow and reduced operational delays.
- Managed inventory levels, ensuring timely restocking and accurate tracking of supplies.
- Trained team members on operational procedures and best practices, fostering a collaborative environment.
Delivery Driver Supervisor
FedEx
09.2009 - 09.2013
- Supervised daily operations of delivery team, ensuring timely and efficient service.
- Trained and mentored new drivers on company policies and safety protocols.
- Monitored delivery routes, optimizing for efficiency and cost-effectiveness.
- Conducted regular performance evaluations, providing feedback to improve driver productivity.
Delivery Driver
FedEx
09.2004 - 09.2009
- Delivered packages efficiently, ensuring timely arrival at customer locations.
- Operated delivery vehicles while adhering to safety regulations and company policies.
- Maintained accurate records of deliveries and vehicle inspections.
- Communicated effectively with customers to resolve delivery issues and enhance satisfaction.
Delivery Driver Supervisor
Laurel Linen Service
06.2000 - 09.2004
- Coordinated with logistics teams to streamline package processing and delivery schedules.
- Implemented process improvements, reducing delivery delays and enhancing customer satisfaction.
- Resolved operational issues swiftly, maintaining high service standards under pressure.
- Collaborated with management to develop training programs that enhanced team performance and compliance.
Education
Bachelor of Science - Business Administration And Management
University of Alabama
ALSkills
- Problem-solving
- Team leadership
- Operations management
- Customer service
- Operational efficiency
- Decision-making
- Employee relations and conflict resolution
- Staff training
- Staff management
- Management
- Policies and procedures implementation
Timeline
Operations Manager
A. Duie Pyle, Inc.
01.2024 - Current
Operations Manger
FedEx
09.2013 - 01.2024
Delivery Driver Supervisor
FedEx
09.2009 - 09.2013
Delivery Driver
FedEx
09.2004 - 09.2009
Delivery Driver Supervisor
Laurel Linen Service
06.2000 - 09.2004
Bachelor of Science - Business Administration And Management
University of Alabama