Chloe Smith
Homer City
Summary
Knapp technician at Diamond Pharmacy Services with a proven track record of optimizing workflow and enhancing efficiency through detailed process streamlining. Patient Service Representative at IRMC Physician Group, skilled in managing patient appointments and records while providing compassionate support to enhance patient satisfaction. Former Store Associate at TJX Companies, Marshalls adept at improving store operations and customer service by maintaining organization and assisting with checkout processes. Previously a Nanny, skillfully managed childcare with innovative educational activities, ensuring safety and fostering emotional growth.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Patient Service Representative
IRMC Physician Group
04.2024 - Current
- Maintains accurate patient records, ensuring compliance and privacy.
- Eager to master new skills and contribute positively to team goals.
- Boost office efficiency through effective management of patient appointments and records.
- Provides compassionate support to patients, enhancing their experience and satisfaction.
- Handles sensitive patient concerns with professionalism and empathy, fostering an atmosphere of trust within the clinic.
Knapp Technician
Diamond Pharmacy Services
07.2023 - 04.2024
- Accurately packaged and shipped pharmaceuticals to facilities around the country.
- Optimized workflow at Diamond Pharmacy Services, enhancing efficiency.
- Streamlined processed as a Knapp Technician, boosting productivity.
- Assisted team in achieving targets through effective trouble shooting.
- Eager to apply analytical skills and strong attention to detail in a dynamic work environment.
Nanny
Self-employed
01.2022 - 06.2023
- Managed daily care and educational activities for children, enhancing developmental progress.
- Ensured adherence to all safety protocols, meticulously organizing healthy meals and schedules.
- Provided empathetic support to children, fostering emotional and social growth.
- Introduced innovative play-based learning techniques, significantly boosting creativity.
- Engaged children in interactive activities, promoting active learning and fun.
Store Associate
TJX Companies, Marshalls
05.2021 - 07.2022
- Utilized strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods.
- Increased customer satisfaction by providing efficient and friendly service while handling transactions.
- Maintain cleanliness and organization of store.
- Provided essential back-up at the register, speeding up checkout process.
- Enhanced team morale and cooperation through proactive support and communication.
Education
High School Diploma -
Commonwealth Charter Academy
Remote06.2023
Skills
- Customer Service
- HIPAA Compliance
- Office Administration
- Data entry proficiency
- Problem-Solving
- Phone and Email Etiquette
- Multitasking and Organization
- Adaptability
Certification
- Heartsaver First Aid CPR Training - 09/2022
Timeline
Patient Service Representative
IRMC Physician Group
04.2024 - Current
Knapp Technician
Diamond Pharmacy Services
07.2023 - 04.2024
Nanny
Self-employed
01.2022 - 06.2023
Store Associate
TJX Companies, Marshalls
05.2021 - 07.2022
High School Diploma -
Commonwealth Charter Academy
Similar Profiles
Cheryl MclaughlinCheryl Mclaughlin
Office Assistant at IRMC Physicians GroupOffice Assistant at IRMC Physicians Group
Lakendra NicholsLakendra Nichols
Medical Office Receptionist at Baptist Medical Group-Family Physician GroupMedical Office Receptionist at Baptist Medical Group-Family Physician Group
Andrea GibbonsAndrea Gibbons
Medical Assistant at HCA Physician Services GroupMedical Assistant at HCA Physician Services Group