Clarissa Yerger
Myerstown
Summary
Resourceful and experienced worker offering expertise in customer service. Detail-oriented team player with strong organizational skills. Handles multiple projects simultaneously with a high degree of accuracy.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Roadside Compliance Coordinator
Evan's Network of Companies
07.2023 - 07.2024
- Ensured compliance with federal regulations regarding hours of service, violations, and hazardous material handling transportation safety.
- Developed strong relationships with clients, providing excellent customer service and support.
- Completed clerical tasks such as filing, copying, and distributing mail.
- Utilized office management software to record and track customer information.
Licensing/Driver Specialist
CNS
12.2021 - 12.2023
- Maintained accurate records of all documents notarized to support accurate recordkeeping and reporting requirements.
- Maintained up-to-date knowledge of state laws and regulations, ensuring full compliance during every transaction.
- Developed strong relationships with clients, providing excellent customer service and support.
- Maintained confidentiality and sensitive company information while handling sensitive documents and communications.
Front Desk Receptionist
Hampton Inn By Hilton
12.2019 - 11.2021
- Expedited check-in and check-out procedures for guests, ensuring seamless experiences during their visits.
- Collected room deposits, fees, and payments.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Increased customer satisfaction by promptly addressing and resolving inquiries and concerns.
Education
High School Diploma -
Pine Grove Area School
Pine Grove, PA06-2013
Skills
- Customer Service
- Problem Solving
- Attention to Detail
- Organizational Skills
- Microsoft Office
- Data Entry
- Payment Processing
Certification
- Notary Public License of Lancaster County, Pennsylvania
Timeline
Roadside Compliance Coordinator
Evan's Network of Companies
07.2023 - 07.2024
Licensing/Driver Specialist
CNS
12.2021 - 12.2023
Front Desk Receptionist
Hampton Inn By Hilton
12.2019 - 11.2021
High School Diploma -
Pine Grove Area School
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