David "Kasey" Chambers
Elverson
Summary
Wellness associate with proven expertise in customer service and relationship management. Skilled in POS operation and dedicated to enhancing customer satisfaction through personalized service. Strong ability to build and maintain client relationships, resulting in increased loyalty and repeat business.
Overview
17
17
years of professional experience
Work History
Wellness Associate
The Apothecarium
Thorndale
08.2024 - 09.2025
- Processed customer transactions accurately and efficiently at the point of sale.
- Communicated effectively with clients to provide product recommendations and support.
- Developed strong relationships with customers through personalized service interactions.
Processing Technician
Prime Wellness of Pennsylvania
Sinking Spring
06.2022 - 07.2024
- Executed precise harvest material preparation for processing operations, ensuring adherence to quality standards.
- Collaborated with team members to optimize workflow efficiency and maintain production schedules.
- Conducted routine inspections of equipment to identify potential issues before they disrupted operations.
- Documented all processing activities accurately to maintain compliance with safety and regulatory standards.
- Operated various types of production machinery according to established procedures and guidelines.
Maintenance & Landscaping Technician
Alan Redmond Corp. LLC
Reading
12.2021 - 07.2022
- Executed routine landscape maintenance tasks, such as mowing, pruning, and fertilizing to enhance aesthetic appeal.
- Collaborated with team members to ensure timely project completion while maintaining high-quality standards.
- Assisted with snow removal operations during the winter season including shoveling walkways and salting icy surfaces.
- Performed regular inspections of equipment ensuring proper functioning of components.
Assistant Superintendent
Applebrook Golf Club
Malvern
05.2020 - 11.2021
- Developed and implemented maintenance schedules to optimize course conditions and enhance playability.
- Coordinated staff training initiatives to improve operational efficiency and service quality.
- Implemented environmentally sustainable practices to enhance course management and resource conservation.
- Oversaw daily operations to ensure adherence to club standards and safety regulations.
Assistant Superintendent in Training
Rock Manor Golf Course
Wilmington
10.2016 - 01.2020
- Coordinated daily maintenance schedules to enhance course playability and aesthetics.
- Evaluated turf health and implemented corrective measures to optimize growth conditions.
- Conducted regular inspections of facilities, identifying areas for improvement and maintenance.
- Implemented sustainable practices within maintenance operations to minimize environmental impact.
Assistant Manager
The TJX Companies
Wilmington
01.2009 - 08.2016
- Trained new employees on operational procedures and customer service standards.
- Conducted performance evaluations to identify strengths and areas for improvement.
- Facilitated team meetings to enhance communication and collaboration among staff.
- Resolved escalated customer issues, maintaining high satisfaction levels and loyalty.
- Monitored sales floor activities to ensure optimal customer service and operational efficiency.
- Maintained accurate records of employee performance and attendance for HR purposes.
- Developed team schedules that aligned with business needs and employee availability.
- Managed customer service inquiries and complaints in a timely manner.
- Supervised daily operations including scheduling shifts, assigning duties.
Education
Certificate of Technical Studies - Agricultural Business And Management
Rutgers School of Continuing Adult Education
New Brunswick, NJ03-2020
Associate of Applied Science - Digital Communications And Multimedia
The Art Institutes
Philadelphia, PA09-1999
Skills
- Customer service and support
- Sales strategies
- Flexible availability
- Relationship management
- POS operation
- Customer engagement
Timeline
Wellness Associate
The Apothecarium
08.2024 - 09.2025
Processing Technician
Prime Wellness of Pennsylvania
06.2022 - 07.2024
Maintenance & Landscaping Technician
Alan Redmond Corp. LLC
12.2021 - 07.2022
Assistant Superintendent
Applebrook Golf Club
05.2020 - 11.2021
Assistant Superintendent in Training
Rock Manor Golf Course
10.2016 - 01.2020
Assistant Manager
The TJX Companies
01.2009 - 08.2016
Certificate of Technical Studies - Agricultural Business And Management
Rutgers School of Continuing Adult Education
Associate of Applied Science - Digital Communications And Multimedia
The Art Institutes