Derek Baum
York
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
11
11
years of professional experience
Work History
Consignment Coordinator
Pengate Handling Systems
York, PA
07.2019 - Current
- Developed long lasting relationships with customers to build customer loyalty
- Identified parts opportunities and resources required to secure parts business
- Recognized customer’s needs & provided management with appropriate solutions
- Https://www.pengate.com
Sales Representative
Best Buy
York, PA
11.2016 - 01.2026
- Developed product knowledge to assist customers in selecting suitable electronics and appliances.
- Provided exceptional customer service to enhance shopping experience and foster loyalty.
- Collaborated with team members to achieve sales goals and improve store performance.
- Trained new staff on product features, sales techniques, and store policies.
- Resolved customer complaints efficiently, ensuring satisfaction and retention.
Coach
York County School of Technology
08.2015 - Current
- Emphasize strong verbal and written communication skills, including active listening and the ability to provide constructive feedback
- Actively listened to students’ concerns, offering personalized guidance and support.
- Supported students in navigating conflicts with peers and teachers, providing clear strategies for resolution.
Education
Bachelor of Science - Early Childhood Education
Lebanon Valley College
05-2015
Skills
- Multitasking and organization
- Customer service
- Decision-making
- Relationship building
- Point of contact
- Data entry
Accomplishments
- Won Achiever's at Best Buy (Top 2) in the market
- Responsible for $1,000,000 in yearly sales (2019)
Timeline
Consignment Coordinator
Pengate Handling Systems
07.2019 - Current
Sales Representative
Best Buy
11.2016 - 01.2026
Coach
York County School of Technology
08.2015 - Current
Bachelor of Science - Early Childhood Education
Lebanon Valley College