Dominique Llewellyn
Philadelphia
Summary
Astute Billing Coordinator with excellent administrative skills. With over 15 years of experience in various industries and departments, including billing, collections, and finance, I have developed a strong work ethic and the ability to meet deadlines while providing exceptional customer service. I am committed to contributing to the company's goals and consistently delivering work that exceeds expectations. As a valuable resource to the team and company, I am dedicated to making a positive impact.
Overview
15
15
years of professional experience
Work History
Billing Coordinator
Margolis Edelstein
08.2021 - Current
- Successful Invoice Submission: Knowledge of legal billing practices and client guidelines. Confirm files are set up correctly on the vendor websites, including the claim number, the budget is submitted and approved, and all timekeepers are added. Electronically automate and monitor invoice statuses through Aderant BillBlast and email invoices to clients.
- Support Attorneys: Manage all aspects of billing for assigned clients and matters, Review time and cost entries, including task codes, editing entries, and transfers. Review accounts receivable reports to collect outstanding balances.
- Cost Reduction: Identify repetitive deductions to minimize write-offs.
- Team Collaboration: Work closely with the accounting department to ensure payments are applied correctly, request refund checks for closed files, and submit write-offs.
Credit & Collections Specialist
Julius Silvert, Inc.
12.2019 - 03.2020
- Reduced delinquency rates by implementing effective collections strategies and maintaining consistent communication with debtors.
- Improved cash flow for the company through timely collection of outstanding receivables and efficient management of credit terms.
- Enhanced customer relations by providing professional assistance in resolving billing disputes and negotiating payment plans.
Collections Specialist
Delta-T Group
08.2019 - 10.2019
- Streamlined the collections process by creating and maintaining detailed records of customer account statuses and communications.
- Collaborated with cross-functional teams to identify potential at-risk accounts and develop preventative measures.
Senior Financial Accounting Outsourcing Associate
RMS US LLP
09.2018 - 06.2019
- Developed strong client relationships through timely and thorough follow-up on inquiries and concerns.
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Implemented data-driven decision-making strategies, improving overall business performance.
Direct Billing Representative II
Philadelphia Insurance Company
08.2015 - 06.2018
- Enhanced client satisfaction with prompt resolution of billing inquiries and disputes.
- Ensured accurate recordkeeping by maintaining up-to-date customer account information in the database.
- Contributed to company revenue growth by identifying potential billing errors and preventing revenue leakage.
Accounts Receivable Representative II
PMA Companies
12.2013 - 06.2015
- Communicated with customers to identify and resolve outstanding payments.
- Maintained strong client relationships through clear communication and timely resolution of disputes.
- Reduced outstanding receivables by diligently following up on overdue payments.
Collections Representative
Canon Solutions America, Inc.
10.2012 - 12.2013
- Reduced delinquency rates for assigned accounts through persistent follow-up and effective communication.
- Maintained accurate records of all collection activities, ensuring compliance with company policies and industry regulations.
- Conducted thorough credit evaluations to minimize risk exposure and contribute to overall portfolio health.
Accounts Receivable Representative
PMA Companies
01.2009 - 08.2012
- Generated invoices upon receipt of billing information and tracked collection progress.
- Effectively communicated with clients about payment needs and kept updated detailed and accurate ledgers.
- Reconciled accounts, managed audits, and updated financial records with remarkable accuracy.
Education
Associate Degree in Accounting -
Lehigh Valley College
Center Valley, PA12.2007
Skills
- Electronic Billing Proficiency
- Accounts Receivable
- Attention to Detail
- Strong Organizational Skills
- Oversee the Entire Billing Process
- Collections
- Resolution Specialist
- Team Leadership
- Excellent Interpersonal Skills
- Proficient in Microsoft Excel, Outlook, and MS and PDF software
- Time Management
- Ability to Work Independently
Accomplishments
- Most recently, while working at Margolis Edelstein, I was promoted from Collections Specialist to Legal Billing Coordinator within 8 months. I have continued to be an asset and leader to the Billing Team and Attorneys.
- During my role at Philadelphia Insurance Companies, I was promoted to Direct Billing Representative II. I proposed several innovative ideas which were implemented into the billing system program utilized by the Accounts Receivable and Collections Representative.
Timeline
Billing Coordinator
Margolis Edelstein
08.2021 - Current
Credit & Collections Specialist
Julius Silvert, Inc.
12.2019 - 03.2020
Collections Specialist
Delta-T Group
08.2019 - 10.2019
Senior Financial Accounting Outsourcing Associate
RMS US LLP
09.2018 - 06.2019
Direct Billing Representative II
Philadelphia Insurance Company
08.2015 - 06.2018
Accounts Receivable Representative II
PMA Companies
12.2013 - 06.2015
Collections Representative
Canon Solutions America, Inc.
10.2012 - 12.2013
Accounts Receivable Representative
PMA Companies
01.2009 - 08.2012
Associate Degree in Accounting -
Lehigh Valley College
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