Donnita Payne-White
Philadelphia
Summary
Dedicated Mental Health Technician skilled in de-escalation techniques, patient safety management, and care plan development. Committed to providing compassionate care and advocating for patient needs to improve treatment outcomes.
Compassionate and proactive mental health professional with expertise in behavioral management and mental health first aid. Proven ability to implement individualized care plans and effectively collaborate with interdisciplinary teams to enhance patient safety and well-being.
Mental health professional with solid track record in patient care and therapeutic support. Skilled in crisis intervention, patient assessment, and developing personalized care plans. Strong focus on team collaboration and adaptable to changing needs. Dependable with deep understanding of mental health conditions and effective communication techniques.
Experienced Mental Health Technician with a strong focus on behavior observation and crisis intervention. Known for fostering communication between patients, families, and healthcare providers to ensure comprehensive support and improve treatment outcomes.
Overview
15
15
years of professional experience
Work History
Mental Health Technician
Foundations Behavioral Health
08.2024 - Current
- Monitored patient behavior and mental health status to ensure safety and compliance with treatment plans.
- Assisted in implementing individualized care plans, focusing on therapeutic interventions and patient engagement.
- Collaborated with interdisciplinary teams to coordinate patient care and improve treatment outcomes.
- Documented patient progress and observations accurately to maintain comprehensive records for clinical reviews.
- Advocated for patients' needs by facilitating communication between families, patients, and healthcare providers for holistic support.
- Helped patients with meals, activities of daily living (ADLs) and facility transfers to promote security and patient well-being.
- Applied de-escalation and limit-setting techniques to promote patient cooperation.
- Performed scheduled patient safety checks and documented results to establish patients' well-being.
- Provided crisis intervention and de-escalation techniques for patients experiencing emotional distress or exhibiting aggressive behaviors.
- Observed patient behaviors and mental status and notified RN of unusual or potentially dangerous occurrences.
- Assisted with patient restraint and seclusion scenarios to create safe environment for patient and medical personnel.
- Identified behaviors that necessitated intervention and obtained assistance from qualified personnel to complete intervention.
- Maintained detailed records of patient interactions, ensuring accurate documentation for future reference.
- Treated clients and families with respect and dignity.
Clerk/Warehouse Order Picker
Dorman Products
11.2011 - Current
- Processed incoming and outgoing shipments efficiently to maintain inventory accuracy.
- Organized and maintained records using inventory management systems.
- Assisted in training new staff on operational procedures and safety protocols.
- Improved workflow by implementing standardized processes for order fulfillment.
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
- Supported administrative staff with timely completion of daily tasks, ensuring smooth office operations.
- Kept warehouse areas free of debris and safe for employees with proper storage and maintenance of machinery, tools and supplies.
- Greeted customers and directed to requested products.
Home Health Aide
Caresify Home Care
01.2023 - 02.2024
- Provided personalized care to clients, ensuring comfort and safety in daily activities.
- Assisted clients with mobility, personal hygiene, and grooming tasks to enhance quality of life.
- Monitored vital signs and reported changes to healthcare professionals for timely interventions.
- Developed and maintained strong relationships with clients and families to foster trust and communication.
- Administered medications as prescribed, ensuring adherence to care plans and safety protocols.
- Monitored vital signs regularly, promptly reporting any abnormalities or concerns to supervising nurse or physician.
- Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
- Transported patients to medical appointments and social outings, fostering community engagement and overall wellbeing.
- Transported clients for medical and personal outings.
- Assisted clients with living independently through skill-building and mentoring in areas such as housekeeping adaptations and preparation of healthy meals.
- Delivered top-notch care for children with developmental disabilities, acquired illnesses or injuries.
- Monitored changes in clients' conditions to report concerns to supervisor.
- Traveled to clients' homes to complete healthcare services and promote continuity of care.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
- Maintained a clean and safe home environment for patients, reducing falls and accidents.
- Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
- Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
Education
High School Diploma -
Benjamin Franklin High School
Philadelphia, PA06.2008
Skills
- De-escalation techniques
- Behavior observation
- Stress reduction techniques
- Behavior management
- Patient safety management
- Behavioral management
- Mental health first aid
- Care plan development
Timeline
Mental Health Technician
Foundations Behavioral Health
08.2024 - Current
Home Health Aide
Caresify Home Care
01.2023 - 02.2024
Clerk/Warehouse Order Picker
Dorman Products
11.2011 - Current
High School Diploma -
Benjamin Franklin High School