Haley Mesaros, PharmD
Philadelphia
Summary
Dynamic leader in clinical program development, enhancing patient outcomes and promoting market access through quality improvement and team collaboration.
Overview
7
7
years of professional experience
2
2
Certifications
Work History
Director of Clinical Programs
Payer Matrix
Media
10.2024 - Current
- Encouraged high morale and staff retention through effective communication, prompt problem resolution, proactive supervisory practices and facilitation of proactive work environment.
- Developed and initiated departmental goals, standards of performance, policies and procedures.
- Fostered a collaborative team environment by mentoring staff, promoting professional development, and facilitating open communication to enhance overall performance.
- Spearheaded innovative program development initiatives to enhance clinical services and improve patient outcomes.
- Analyzed clinical data to identify trends, enhance program effectiveness, and support decision-making processes.
Clinical Supervisor
Payer Matrix
Media
04.2024 - 10.2024
- Supervised team leads to ensure adherence to protocols and guidelines.
- Trained new employees on company procedures and best practices in patient management of specialty medications.
- Conducted performance evaluations to assess staff competencies and development needs.
Clinical Care Coordinator Lead
Payer Matrix
Media
02.2023 - 04.2024
- Communicated effectively with patients to address concerns and provide support regarding their specialty medications.
- Managed a team of health care professionals, and provided support during escalated patient cases.
- Developed and maintained relationships with healthcare providers for seamless care transitions.
- Assisted in problem-solving patient issues through collaboration with various departments.
- Coached and developed team of health professionals in key clinical, performance and financial outcomes.
Clinical Reimbursement Care Coordinator
Payer Matrix
Media
02.2022 - 02.2023
- Assisted patients in navigating insurance benefits and healthcare services.
- Managed communication between patients, families, and care teams effectively.
- Educated patients on available resources and assistance for their specialty medications.
Clinical Infusion Pharmacist
Coram Home Infusion
Malvern
07.2020 - 02.2022
- Prepared and dispensed intravenous medications for patient care.
- Reviewed medication orders for accuracy and appropriateness.
- Collaborated with healthcare team on patient treatment plans.
- Provided drug information to healthcare professionals and patients.
- Ensured compliance with safety protocols and regulations.
- Maintained inventory of pharmaceuticals and supplies in pharmacy department.
- Maintained aseptic technique when preparing hazardous drugs for injection or infusion.
PGY-1 Pharmacy Resident
Coatesville Veterans Affairs Medical Center
Coatesville
07.2019 - 06.2020
- Managed medication therapy for diverse patient populations at the medical center.
- Collaborated with healthcare teams to optimize patient care plans and outcomes.
- Conducted medication reconciliations during patient admissions and discharges.
- Educated patients on medication usage, side effects, and adherence strategies.
- Compiled drug utilization reviews to support formulary decisions and safety protocols.
- Participated in clinical rounds to provide pharmacy consultations to medical staff.
- Advised and consulted with patients on potential side effects, drug interactions, storage requirements and directions for use.
- Researched current literature on new developments in the field of pharmacy practice.
Education
Doctor of Pharmacy -
Wilkes University
Wilkes-Barre, PA05-2019
Skills
- Clinical program development
- Data analysis
- Team leadership
- Quality improvement
- Care coordination
- HIPAA compliance
- Operations oversight
Certification
Pennsylvania Pharmacist License
Timeline
Director of Clinical Programs
Payer Matrix
10.2024 - Current
Clinical Supervisor
Payer Matrix
04.2024 - 10.2024
Clinical Care Coordinator Lead
Payer Matrix
02.2023 - 04.2024
Clinical Reimbursement Care Coordinator
Payer Matrix
02.2022 - 02.2023
Clinical Infusion Pharmacist
Coram Home Infusion
07.2020 - 02.2022
PGY-1 Pharmacy Resident
Coatesville Veterans Affairs Medical Center
07.2019 - 06.2020
Doctor of Pharmacy -
Wilkes University