Hanna Schmuck
Pottstown
Summary
Dedicated Banking Professional with expertise in cash handling and customer service at Santander Bank. Demonstrated proficiency in managing transactions accurately while enhancing client satisfaction. Recognized for reliability, teamwork, and operational efficiency, delivering tailored financial solutions.
Overview
4
4
years of professional experience
Work History
Teller
Santander Bank Us
03.2025 - Current
- Ensured high service quality by processing customer transactions efficiently.
- Provided tailored solutions for account inquiries to meet banking needs.
- Maintained cash drawer accuracy through daily balancing and reconciliation.
- Streamlined banking operations by collaborating with team members for improved efficiency.
Retail Sales Associate
Old Navy
07.2023 - Current
- Enhanced customer satisfaction by promptly addressing inquiries and resolving issues.
- Maintained accurate inventory and organized store through regular stock checks.
- Executed visual merchandising strategies with team, improving product display appeal.
- Processed transactions accurately using point-of-sale systems, ensuring cash handling precision.
Ice Cream Server
Coventry Parlor at Laurel Locks, LLC
07.2021 - 06.2022
- Served ice cream and desserts to customers, ensuring high-quality presentation and taste.
- Managed customer orders efficiently, demonstrating strong multitasking abilities in a fast-paced environment.
- Assisted in training new staff on service protocols and company standards for food safety and hygiene.
- Maintained cleanliness and organization of serving area, adhering to all health regulations and guidelines.
Education
BBA - Management Program
West Chester University of Pennsylvania
West Chester, PA05-2028
Associate of Applied Business - Business Administration
Montgomery County Community College
Blue Ball, PA05-2026
High School Diploma -
Pottsgrove Senior High School
Pottstown, PA05-2024
Skills
- Exceptional customer service
- Strong work ethic
- Professionalism and courtesy
- Excellent time management skills
- Positive
- Friendly
- Cash handling and management
- Reliable
Accomplishments
- Earned excellence award for outstanding customer service from Santander Bank
Languages
English
Native or Bilingual
Timeline
Teller
Santander Bank Us
03.2025 - Current
Retail Sales Associate
Old Navy
07.2023 - Current
Ice Cream Server
Coventry Parlor at Laurel Locks, LLC
07.2021 - 06.2022
BBA - Management Program
West Chester University of Pennsylvania
Associate of Applied Business - Business Administration
Montgomery County Community College
High School Diploma -
Pottsgrove Senior High School