Detail-oriented service technician with a strong background in IID installations and equipment maintenance. Skilled in troubleshooting and training clients, ensuring efficient operations and high customer satisfaction.
Overview
7
7
years of professional experience
Work History
Installer
Self Employed Services
Vandergrift
08.2024 - Current
Performed IID installs on a multitude of different vehicles.
Completed successful removals, returning vehicles to pre-installation condition upon the client's completion of the program.
Solely managed inventory for all contracted garages; logged, stocked, and maintained equipment, placed supply orders, and processed faulty equipment for repairs.
In charge of scheduling and training clients.
Handled any service calls for equipment malfunction, customer support, and troubleshooting.
Contracted by vendor to repair improperly installed systems by other installers.
Service Technician
C&D Towing
McKeesport
05.2024 - Current
Handled tire changes, charging system testing and replacements, fuel deliveries, and lockouts for AAA and private calls.
Maintained a stock of company vehicles.
Inspected and conducted maintenance on company vehicles.
Kept accurate records of supplies, maintenance, and receipts.
Field Service Technician
Smartstart
Grapevine
11.2023 - Current
Performed repairs on improperly installed devices from other techs and garages.
Retrieved devices for the company from disabled or wrecked vehicles.
Updated computer systems and equipment for garages that have contracts with the vendor.
Trained contracted garage's employees on properly calibrating and resetting IID devices.
Installer
Smartstart/ Allegheny County
Pittsburgh
11.2023 - 06.2025
Managed installs, calibrations, and removals of IID systems.
Handled stocking and ordering for the inventory of equipment.
In charge of service calls and retrievals of devices on non-functioning or wrecked vehicles.
Technician
Mr. Tire Auto Service Centers
Monroeville
08.2018 - 01.2020
Performed state and emissions inspections.
Completed light and heavy mechanical repairs.
Executed welding repairs for exhaust systems, frame work, and customizations.