Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jacob Wealand

Enola,PA

Summary

Experienced in handling financial transactions and ensuring customer satisfaction. Consistently recognized for reliability and flexibility in adapting to changing needs. Skilled in cash handling, customer service, and maintaining accurate records, with collaborative approach and results-driven mindset.

Overview

13
13
years of professional experience

Work History

Teller

Members 1st
07.2024 - Current
  • Managed daily cash transactions with accuracy and attention to detail.
  • Provided exceptional customer service by addressing inquiries and resolving issues promptly.
  • Assisted in training new tellers on operational procedures and systems usage.
  • Maintained compliance with financial regulations and internal policies.
  • Monitored and reported suspicious activities to ensure security and compliance standards were met.
  • Promoted a welcoming atmosphere in the branch by greeting customers warmly upon arrival and addressing them by name when possible.

Forge Press Operator

Ames True Temper
08.2016 - 12.2023
  • Operated forge press machinery to produce high-quality metal components.
  • Monitored production processes to ensure adherence to safety standards and operational protocols.
  • Contributed to increased productivity levels by consistently meeting or exceeding daily targets for completed parts produced per shift.
  • Trained new operators on machinery operation and safety procedures, enhancing team efficiency.
  • Maximized output while minimizing scrap rates through careful attention to detail when setting up dies and adjusting machine parameters.

Shift Manager

Pizza Hut
10.2014 - 10.2016
  • Engaged with customers to resolve issues, enhancing satisfaction and loyalty.
  • Participated in team meetings to discuss operational improvements and share feedback.
  • Trained and mentored new employees to maximize team performance.
  • Kept employees operating productively and working on task to meet business and customer needs.

Shift Manager

Papa Johns
08.2012 - 10.2014
  • Assisted in training new team members on operational procedures and safety protocols.
  • Supported inventory management through accurate stock checks and organization.
  • Monitored staff performance to ensure adherence to quality standards and customer service excellence.
  • Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
  • Exercised composure under pressure and in escalated customer service scenarios.

Education

High School Diploma -

East Pennsboro Area School District
Enola, PA
06.2013

Skills

  • Exceptional customer service
  • Strong work ethic
  • Professionalism and courtesy
  • Excellent time management skills
  • Fraud identification
  • Attention to detail
  • Always punctual

Timeline

Teller

Members 1st
07.2024 - Current

Forge Press Operator

Ames True Temper
08.2016 - 12.2023

Shift Manager

Pizza Hut
10.2014 - 10.2016

Shift Manager

Papa Johns
08.2012 - 10.2014

High School Diploma -

East Pennsboro Area School District

Similar Profiles

CREATE PROFILE
Jacob Wealand