Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jalen Beasley

Monroeville

Summary

Hardworking and enthusiastic individual looking to secure a challenging position in a reputable organization to expand my learnings, knowledge, and skills.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Home Aide

Ace Of Hearts Homecare
03.2023 - Current
  • Provided compassionate personal care and support to clients in daily living activities.
  • Assisted clients with mobility, ensuring safety and comfort during transitions.

Merchandiser

Merchandising Service Team, Lowes
11.2021 - 04.2023
  • Collected customer feedback and identified areas for improvement in the customer service process
  • Improved customer experience by creating a knowledge base that provided customers with self-service options
  • Provided customers with product information, demonstrating knowledge of product features and benefits
  • Analyzed customer data to uncover trends and insights, resulting in improved customer service and product development

Delivery Driver

Haddad Accelerated Delivery
05.2021 - 08.2021
  • Coordinated the delivery of goods to various customers, ensuring on-time delivery with minimal delays
  • Maintained accurate records of delivery details such as invoices and proof of delivery
  • Developed and implemented a plan for efficient routes to minimize delivery time and fuel costs
  • Maintained a professional attitude and demeanor when interacting with customers

Direct Care Worker

Flagstar Nursing
09.2020 - 01.2021
  • Collaborated with other care providers, such as physicians and nurses, to ensure clients receive the best possible care
  • Administered medication and monitored vital signs as prescribed by the physician
  • Maintained detailed records of patient care, including changes in health status, treatments, and procedures
  • Developed positive relationships with clients and their families

Cashier/ Customer Service

Shop N Save
08.2015 - 05.2018
  • Analyzed customer service data to identify and address customer service issues, resulting in improved customer experience
  • Processed transactions accurately and efficiently, ensuring that all transactions were completed within the established timeframe
  • Managed customer complaints in a professional and courteous manner, ensuring a high level of customer service
  • Followed company policies and procedures to maintain security and integrity of customer data

Education

Associate of Science - HVAC

Rosedale Technical College
Pittsburgh, PA
07-2026

Skills

  • Ability to Work Under Pressure
  • Ability to Work in a Team
  • Leadership Skills
  • Problem Solving Skills
  • Excellent Communication Skills
  • Customer Service Skills

Certification

EPA

Timeline

Home Aide

Ace Of Hearts Homecare
03.2023 - Current

Merchandiser

Merchandising Service Team, Lowes
11.2021 - 04.2023

Delivery Driver

Haddad Accelerated Delivery
05.2021 - 08.2021

Direct Care Worker

Flagstar Nursing
09.2020 - 01.2021

Cashier/ Customer Service

Shop N Save
08.2015 - 05.2018

Associate of Science - HVAC

Rosedale Technical College
Jalen Beasley