Dedicated Digital Sales Associate with proven expertise in enhancing customer service strategies and ensuring data accuracy. Committed to delivering outstanding support and resolving client issues effectively.
Overview
8
8
years of professional experience
Work History
Digital Sales Associate
ADP
Allentown
04.2023 - Current
Demonstrated ADP software to new users and provided ongoing support.
Processed client orders efficiently while maintaining data accuracy in systems.
Collaborated with team members to enhance customer service strategies.
Maintained knowledge of payroll regulations and compliance standards.
Logistics Broker
PLS LOGISTIC SERVICES
Philadelphia
01.2021 - 01.2022
Collaborated with team members to meet store goals and objectives.
Helped customers find specific products, answered questions, and offered product advice.
Sold various products by explaining unique features and educating customers on proper application or usage.
Correctional Officer
BUCKS COUNTY
Doylestown
01.2020 - 12.2020
Supervised inmate activities to maintain safety and order within the facility.
Conducted regular inspections to identify security risks and potential contraband.
Trained new officers on policies, procedures, and effective communication techniques.
Documented daily activities and incidents in detailed reports for management review.
Enforced prison rules and regulations while maintaining a safe environment for inmates and staff.
Delivery Driver
Amazon
Bensalem
01.2018 - 01.2020
Delivered packages efficiently within designated routes and timelines.
Navigated diverse areas using GPS technology to optimize delivery routes.
Communicated effectively with customers regarding delivery statuses and concerns.
Maintained vehicle cleanliness and functionality through regular inspections.
Assisted in training new drivers on safety protocols and operational procedures.