John Bishop
Homestead,PA
Summary
Proven CPhT with a track record of enhancing customer satisfaction at PantherxRare Pharmacy by adeptly managing sensitive claims and ensuring compliance. Demonstrates exceptional problem-solving, communication, and multitasking skills. Known for a friendly attitude and a commitment to confidentiality, significantly contributing to team success and operational efficiency.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Pharmacy Claims Analyst
PantherxRare Pharmacy
06.2024 - Current
- Maintained strict confidentiality with all personal data as per company guidelines.
- Managed high-volume caseloads, prioritizing tasks to ensure timely completion of all claims.
- Maintained compliance with industry regulations and company policies while managing sensitive client information and claims records.
- Enhanced customer satisfaction by resolving complex claims issues in a timely manner.
CPhT
University Pharmacy
09.2001 - 05.2024
- Maintained strict confidentiality with all personal data as per company guidelines.
- Managed high-volume caseloads, prioritizing tasks to ensure timely completion of all claims.
- Maintained compliance with industry regulations and company policies while managing sensitive client information and claims records.
- Enhanced customer satisfaction by resolving complex claims issues in a timely manner.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Managed time efficiently in order to complete all tasks within deadlines.
- Paid attention to detail while completing assignments.
- Learned and adapted quickly to new technology and software applications.
Education
Na - General Studies
University of Pittsburgh
Pittsburgh, PASkills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Dependable and responsible
- Multitasking
- Excellent communication
- Computer skills
- Active listening
- Organization and time management
- Decision-making
- Problem resolution
- Verbal communication
Certification
CPhT
Timeline
Pharmacy Claims Analyst
PantherxRare Pharmacy
06.2024 - Current
CPhT
University Pharmacy
09.2001 - 05.2024
Na - General Studies
University of Pittsburgh
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