Kaleigh Hubshman
Pittston
Summary
Knowledgeable Server with proven track record in customer service and food handling. Demonstrated ability to maintain high standards of cleanliness and efficiency in fast-paced environments. Exhibits strong communication and multitasking skills to ensure customer satisfaction and smooth operations.
Overview
2
2
years of professional experience
Work History
Counter Server
Armentis
09.2024 - Current
- Managed multiple tasks in high-volume environment.
- Enhanced customer satisfaction by providing prompt and accurate service in a fast-paced environment.
- Contributed to a positive work atmosphere by supporting teammates during high-volume periods.
- Processed cash, debit and credit card payments.
- Maintained sanitation of restaurant by mopping and sweeping floors, washing counters, and disposing of trash.
- Collaborated with team members to maintain cleanliness and organization of the dining area.
Server/Bartender
Basilicos
08.2023 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Bussed and reset tables to keep dining room and work areas clean.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
Kitchen Supervisor
Sleepy Hallow Lounge
11.2022 - 12.2023
- Oversaw grill, stove, and oven, and cleaned equipment after every shift.
- Trained new team members on kitchen procedures, safety protocols, and company standards.
- Maintained high sanitation standards through routine cleaning protocols and adherence to health regulations.
- Monitored food preparation, production, and plating for quality control.
- Promoted a positive work environment by fostering open communication and resolving conflicts in a timely manner.
- Reviewed employee performance regularly, providing constructive feedback for improvement opportunities.
- Disciplined and motivated staff to achieve challenging objectives in fast-paced culinary environments.
- Enhanced kitchen efficiency by streamlining processes and implementing time-saving techniques.
Early Childhood Educator
Learn and Grow
01.2023 - 06.2023
- Supported children with special needs, creating customized learning strategies to accommodate various abilities.
- Maintained and fostered positive and constructive interactions with staff, families, and children.
- Boosted children''s social skills development through group projects and collaborative games.
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Cultivated a safe and inclusive classroom environment that fostered respect, empathy, and cultural awareness among students.
Education
High School Diploma -
Scranton High School
Scranton, PA06-2019
Skills
- Team player
- Effective communication
- Excellent work ethic
- Cleaning and sanitization
- Customer focused
- Customer service
- Cash handling
- Accuracy and efficiency
Timeline
Counter Server
Armentis
09.2024 - Current
Server/Bartender
Basilicos
08.2023 - Current
Early Childhood Educator
Learn and Grow
01.2023 - 06.2023
Kitchen Supervisor
Sleepy Hallow Lounge
11.2022 - 12.2023
High School Diploma -
Scranton High School
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