Summary
Overview
Work History
Education
Skills
Timeline
Generic

Laura Montgomery

Clarion

Summary

Dynamic mental health professional with experience at Knoxville Center for Behavioral Medicine, skilled in behavior observation and de-escalation techniques. Proven ability to enhance patient engagement and safety through effective communication and stress reduction strategies. Committed to delivering personalized care and fostering collaborative team environments for optimal patient outcomes.

Overview

8
8
years of professional experience

Work History

Mental Health Technician

Knoxville Center for Behavioral Medicine
Knoxville, TN
05.2025 - 01.2026
  • Assisted in monitoring patient behaviors and emotional states to ensure safety and well-being.
  • Supported therapeutic activities, fostering engagement and participation among patients.
  • Documented patient interactions and progress notes to maintain accurate medical records.
  • Collaborated with multidisciplinary teams to develop personalized care plans for patients.

Licensed Insurance Agent

Ideal Concepts
Clarion, PA
04.2021 - 12.2024
  • Educated clients on insurance products and coverage options to meet diverse needs.
  • Assisted in policy renewals and updates, ensuring accuracy and compliance with regulations.
  • Streamlined customer service processes to enhance client satisfaction and retention.
  • Conducted thorough assessments of client needs to recommend appropriate insurance solutions.

Patient Care Coordinator

Phoenix Physical Therapy Rehab
Clarion, PA
04.2022 - 12.2023
  • Coordinated patient scheduling to optimize therapy sessions and enhance clinic operations.
  • Facilitated communication between patients and healthcare providers to ensure consistent care delivery.
  • Managed patient records using electronic health record systems, ensuring accuracy and compliance with regulations.

Senior Sales Manager

GNC
Jacksonville, FL
03.2018 - 12.2019
  • Led strategic sales initiatives to enhance revenue growth and market penetration.
  • Developed and implemented training programs for sales staff to improve product knowledge and customer engagement.
  • Analyzed market trends and competitor activities to inform pricing strategies and promotional campaigns.
  • Collaborated with cross-functional teams to optimize inventory management and increase operational efficiency.

Education

Associate of Science - Physical Therapy

Florida State College At Jacksonville
Jacksonville, Fl
05-2022

Skills

  • De-escalation techniques
  • Behavior observation
  • Stress reduction techniques
  • Behavior management

Timeline

Mental Health Technician

Knoxville Center for Behavioral Medicine
05.2025 - 01.2026

Patient Care Coordinator

Phoenix Physical Therapy Rehab
04.2022 - 12.2023

Licensed Insurance Agent

Ideal Concepts
04.2021 - 12.2024

Senior Sales Manager

GNC
03.2018 - 12.2019

Associate of Science - Physical Therapy

Florida State College At Jacksonville
Laura Montgomery