MACKENSIE MOHR
Emmaus
Summary
Attentive Babysitter offers skilled one-on-one care for children. Caring in guiding conversations with children about engaging topics and observing and monitoring play activities. Brings thorough understanding of age-appropriate nutritional needs.
Flexible and hardworking Guest Services professional with strong leadership, planning, and problem-solving abilities. Optimizes processes and procedures to maximize customer satisfaction and improve resolution efficiency.
Overview
8
8
years of professional experience
Work History
Guest Services
Lehigh Valley Zoo
06.2024 - Current
- Resolved customer disputes quickly and professionally, maintaining high standards of guest service.
- Provided exceptional guest service by responding promptly to inquiries and assisting with any concerns or requests from patrons.
- Provided exceptional guest service, resulting in repeat visits from satisfied customers.
- Provided exceptional guest service, addressing inquiries and concerns with empathy and professionalism.
- Worked at multiple locations, such as a café, Dippin' Dots, general store, ticket sales, and after-hours events.
- Restocked Stations
- Handled Trash
- Set up for after hour events
Babysitter
HEATHER MORNINGSTAR
01.2019 - 08.2022
- Responsibly watched children while parents were out
- Listened to parent directions and followed guidelines for children's care
- Occupied and entertained children with age-appropriate games, toys, movies and coloring books
- Monitored children in home and in public
- Implemented positive behavior management techniques
- Reacted quickly in emergency situations and used good judgment under stress
- Checked homework and assisted with schoolwork and studying
Farmer
SALVATERRA'S GARDENS
07.2021 - 08.2021
- Planted crops
- Harvested crops
- Packaged crops
- Weeded
Volunteer
Lehigh Valley Zoo
04.2017 - 08.2019
Education
BACHELOR OF SCIENCE - MARINE BIOLOGY
Roger Williams University
Bristol, RI05.2026
HIGH SCHOOL DIPLOMA - undefined
Emmaus High School
Emmaus, PASkills
- Good Decision Making
- Skill Building
- First Aid
- Child Safety
- Relationship Building
Additional Information
Lehigh Valley Zoo, 04/2017-08/2019, plaque
PACAC program Completion Certificate
Activities
- Danced for 15 years
- Did about six hours of dance during the week
Timeline
Guest Services
Lehigh Valley Zoo
06.2024 - Current
Farmer
SALVATERRA'S GARDENS
07.2021 - 08.2021
Babysitter
HEATHER MORNINGSTAR
01.2019 - 08.2022
Volunteer
Lehigh Valley Zoo
04.2017 - 08.2019
HIGH SCHOOL DIPLOMA - undefined
Emmaus High School
BACHELOR OF SCIENCE - MARINE BIOLOGY
Roger Williams University
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