Manuela Aguilar
Philadelphia
Summary
Dedicated waiter with extensive experience in food service. Proven ability to meet diverse customer needs while maintaining composure and professionalism. Demonstrated history of providing efficient service and training new staff members effectively.
Overview
3
3
years of professional experience
Work History
Waitress
Samba Stakehouse
Philadelphia
01.2025 - 02.2025
- Assessed and addressed customer needs while prioritizing tasks during peak hours.
- Processed payments promptly and prepared checks with accuracy.
- Served food and beverages to patrons, ensuring complete order confirmation.
- Greeted customers and offered menus to initiate service.
- Bussed tables efficiently during peak hours to maintain cleanliness.
- Executed end-of-shift cleaning duties to uphold standards.
Cashier
Picanha Brazilian Stakehouse
Philadelphia
10.2024 - 12.2024
- Maintained clean, organized, and well-stocked check-out areas to enhance store appeal.
- I answered customer inquiries about the restaurant.
- Processed cash and credit card payments, ensuring accurate change issuance.
- Responded to phone inquiries, assisting customers with questions and orders.
Waitress
Phicanha Brazilian Stakehouse
Philadelphia
03.2024 - 12.2024
- Assessed and addressed customer needs in assigned areas during peak hours.
- Served food and beverages to patrons, confirming order accuracy.
- Trained new employees on essential duties and responsibilities.
- Collected dirty dishes and glasses, ensuring clean areas for incoming diners.
- Rolled silverware and organized food stations for upcoming shifts or large parties.
- Responded to ad hoc cleaning tasks at end of shift, maintaining cleanliness standards.
Waitress
Broncos Brazilian Stakehouse
Philadelphia
11.2023 - 03.2024
- Processed payments promptly and prepared checks accurately.
- Provided accurate change for cash transactions using cash register system.
- Collaborated with kitchen staff to ensure timely order preparation and delivery.
- Managed household errands and essential duties effectively.
- Replenished beverages as needed to maintain service quality.
- Took orders for food and drinks, delivering them to guests efficiently.
- Rolled silverware and set up dining areas for next shift or large parties.
Waitress
On Charcoal: Colombian restaurant
Philadelphia
09.2023 - 11.2023
- Addressed customer needs by circulating within assigned areas and prioritizing tasks during peak hours.
- Greeted customers, presented menus, and took reservations and to-go orders efficiently.
- Served food and beverages to patrons while confirming order accuracy.
- Explained menu items, detailing ingredients and cooking methods upon request.
- Accurately prepared checks and processed payments using a cash register system.
- Filled condiment and napkin containers during slow periods to maintain efficiency.
HR Intern
Colplas s.a.s
Manizales
12.2021 - 11.2022
- Analyzed employment-related data and generated comprehensive reports.
- Sourced and screened job candidates through phone interviews and database searches.
- Coordinated training sessions for new hires and ongoing employee development.
- Conducted exit interviews and managed employment termination documentation.
- Created effective job postings and distributed them across various platforms.
- Executed reference checks on prospective candidates to validate qualifications.
- Scheduled new employee orientations to facilitate smooth onboarding processes.
- Performed administrative tasks, including filing paperwork and maintaining databases.
Education
High School Diploma -
Colegio Nuestra Señora Del Rosario
Manizales, Colombia12-2014
Bachelor of Arts - Phychology
Universidad De Manizales
Manizales, ColombiaSkills
- Order management and payment processing
- Customer service and cash handling
- Food safety compliance
- Customer relationship management
Languages
Spanish
Native/ Bilingual
Timeline
Waitress
Samba Stakehouse
01.2025 - 02.2025
Cashier
Picanha Brazilian Stakehouse
10.2024 - 12.2024
Waitress
Phicanha Brazilian Stakehouse
03.2024 - 12.2024
Waitress
Broncos Brazilian Stakehouse
11.2023 - 03.2024
Waitress
On Charcoal: Colombian restaurant
09.2023 - 11.2023
HR Intern
Colplas s.a.s
12.2021 - 11.2022
High School Diploma -
Colegio Nuestra Señora Del Rosario
Bachelor of Arts - Phychology
Universidad De Manizales
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