Mariah J. Brown
McKees Rocks
Summary
Assisted teams in achieving project goals through effective communication and collaboration. Supported decision-making processes by providing relevant information and insights. Developed foundational skills to enhance career growth and professional development.
Overview
11
11
years of professional experience
Work History
Assistant Program Coordinator
Supportive Concepts for Families Inc.
2021.05 - Current
- Assist individuals with activities of daily living including hygiene, meal preparation, and household tasks
- Administer medications and document activities accurately using an online system
- Transport individuals to medical appointments and recreational activities
- Communicate effectively with team members and family members regarding care needs
- Ensure program operations run smoothly and efficiently
Patient Care Technician
Children’s Hospital of Pittsburgh
2023.05 - 2025.10
- Provided compassionate support to patients, ensuring their comfort and emotional well-being during care.
- Monitored vital signs and reported changes to the medical team for timely interventions.
- Educated families on patient care protocols, enhancing understanding and compliance with treatment plans.
- Coordinated patient transportation logistics, facilitating access to necessary medical appointments and therapies.
- Documented patient interactions accurately in electronic health records to maintain comprehensive care histories.
Preservice Coordinator
Allegheny Health Network
2017.11 - 2021.05
- Maintains strict adherence to and compliance with all internal and external policies, procedures, rules, regulations, patient confidentiality and HIPPA
- Cooperates with and maintains excellent working relationships with patients, leadership and staff
- Identifies payer authorization/referral requirements
- Performs other duties as assigned or required
Contact Center Specialist 1
UPMC
2015.04 - 2017.11
- Review, verify and enter the patient's demographic and insurance information to ensure data integrity.
- Demonstrate the ability to understand the reason/needs for the patient or clinicians.
- Demonstrate the ability to understand the reason for a consumer referral call.
- Complete follow-up on unpaid account balances.
- Establish reasonable payment plans according to department policies
- Document all actions taken on a patient account.
- Identify, review, and research credit balance accounts, potential refunds, adjustments, payment transfers, etc., to bring the account balance to zero.
Education
Associate’s Degree - Early Child Care Education
Community College of Allegheny County
Pittsburgh, PAHigh School Diploma - undefined
Brashear High School
Pittsburgh, PA01.2012
Skills
- Problem-solving skills
- Critical thinking skills
- Scheduling
- Scheduling coordination
- Clear verbal communication skills
- Planning
- Office administration
- Strategic planning
- Staff evaluation
- Facility management
- Scheduling proficiency
- Team oversight
- Generating schedules
Timeline
Patient Care Technician
Children’s Hospital of Pittsburgh
2023.05 - 2025.10
Assistant Program Coordinator
Supportive Concepts for Families Inc.
2021.05 - Current
Preservice Coordinator
Allegheny Health Network
2017.11 - 2021.05
Contact Center Specialist 1
UPMC
2015.04 - 2017.11
High School Diploma - undefined
Brashear High School
Associate’s Degree - Early Child Care Education
Community College of Allegheny County