Summary
Overview
Work History
Education
Skills
Certification
Timeline
Awards
Generic

Mary Ferrugio

Quakertown,PA

Summary

Results-driven Human Resources professional experienced in building HR departments from the ground up, establishing policies, processes, and culture that drive organizational success. Equally strategic and hands-on, ready to roll up my sleeves to tackle challenges, implement solutions, and foster a high-performing workforce.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Director of Human Resources

Myco Mechanical, Inc.
08.2015 - Current
  • Managed the onboarding process, providing new hires with necessary tools for success from day one.
  • Expanded team by 238% over a decade, hiring and onboarding talent at every level, including entry-level, mid-management, and C-suite.
  • Maintained company compliance with local, state, and federal laws, in addition to established organizational standards.
  • Negotiated favorable contracts with vendors, maximizing the value of HR services received while minimizing costs.
  • Recommended appropriate resolutions to employee relations concerns and handled disciplinary issues and investigations of misconduct.
  • Interviewed potential hires, negotiated salaries and benefits, and performed reference checks.
  • Educated employees on company policy and kept employee handbook current.
  • Devised hiring and recruitment policies for a 220-employee company. Increased first-year employee retention to 85% by implementing structured onboarding programs, mentorship initiatives, and targeted recruitment strategies.
  • Liaised between multiple business divisions to improve communications.
  • Spearheaded the participation in Best Places to Work in PA resulting in 8 consecutive years of recognition within the top 30 medium-sized companies.
  • Directed each phase of hiring process, encompassing employment verification, employee relations investigations, criminal background checks and onboarding.
  • Maintained "open door" policy to encourage employee communications and resolution of issues.
  • Coordinated and worked with management on performance evaluations, supervisory practices, dispute resolution, and employee accountability.

Human Resource Manager

Celerity Integrated Services
07.2011 - 08.2015
  • Developed an HR Department from the ground up
  • Managed employee relations issues professionally, resolving conflicts efficiently while maintaining confidentiality at all times.
  • Created accurate HR records in compliance with applicable laws, ensuring efficient data retrieval when required.
  • Conducted thorough internal investigations, addressing employee concerns with fairness and transparency.
  • Collaborated with executive leadership to align HR initiatives with overall business goals and objectives.
  • Organized and led staff orientation programs and training to promote collaboration.
  • Facilitated onboarding sessions and on-the-job training for new hires bolstering position knowledge and skillset.
  • Provided expert guidance on labor laws and regulations, mitigating legal risks for the organization.
  • Facilitated successful organizational restructuring, ensuring smooth transitions and minimal disruption to operations.

Human Resources Manager

Eastern National
10.2010 - 12.2011

Human Resources Manager

Wayne Automation
10.2010 - 12.2011

Human Resource Assistant

Worth and Company Inc.
07.2006 - 01.2008

Education

Associate of Applied Science - Business Management

Montgomery County Community College
Blue Bell

Skills

  • Benefits administration
  • Compliance management
  • HR analytics
  • Employee relations
  • Background checks
  • Performance management
  • HR policy development
  • Workers' compensation oversight
  • Exit interviews and processes

Certification

Certification in Professional Human Resource Management

Timeline

Director of Human Resources

Myco Mechanical, Inc.
08.2015 - Current

Human Resource Manager

Celerity Integrated Services
07.2011 - 08.2015

Human Resources Manager

Eastern National
10.2010 - 12.2011

Human Resources Manager

Wayne Automation
10.2010 - 12.2011

Human Resource Assistant

Worth and Company Inc.
07.2006 - 01.2008

Associate of Applied Science - Business Management

Montgomery County Community College

Awards

HR Woman of the Year - Association of Builders and Contractors 2018

HR Person of the Year - 2023

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Mary Ferrugio