Melisa Ditter
Reading
Summary
Outgoing Supports Coordinator with experience overseeing multiple tasks and managing 40 cases successfully. Hardworking professional committed to providing outstanding service and supports to the individuals being served . Detail-oriented team player with strong organizational skills, excellent time management and problem solving skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
9
9
years of professional experience
Work History
Supports Coordinator
SAM Inc
06.2015 - Current
- Managed high-volume caseloads, ensuring timely completion of tasks and effective communication with clients.
- Collaborated with interdisciplinary teams to provide comprehensive support services for clients, improving outcomes across multiple domains.
- Maintained detailed documentation of client interactions and progress toward goals, providing a clear record of care provided.
- Ensured compliance with regulatory guidelines by diligently monitoring case documentation and maintaining accurate records for audit purposes.
- Fostered partnerships with local service providers to enhance resource networks available to clients in need of specialized assistance or referrals.
- Worked with other departmental staff to answer questions and resolve problems.
- Conducted thorough assessments to identify client needs and develop appropriate support interventions, resulting in improved client outcomes.
- Served as an advocate for clients within the community, working closely with external partners to facilitate access to resources and supports.
Education
Bachelor's of Social Work - Social Services
Monmouth University
West Long Branch, NJ06.2004
Skills
- Appointment Scheduling
- Team Leadership
- Data Entry
- Documentation and Recordkeeping
- Time Management
- Report Preparation
- Team Collaboration
- Inbound phone call handling
- Scheduling appointments
- Document Management
- Travel arrangements coordination
- Meeting planning
- Meeting Coordination
Accomplishments
Awarded the social worker of the year award from NACM. National Association of Case Management. (23/24)
Timeline
Supports Coordinator
SAM Inc
06.2015 - Current
Bachelor's of Social Work - Social Services
Monmouth University
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