Michael Cancelliere
Newtown Square
Summary
Operations and scheduling professional with experience supporting high-volume teams through workflow coordination, database management, and cross-department collaboration. Skilled at managing shifting priorities, maintaining data accuracy, and improving process consistency in fast-paced environments. Recognized for reliability, clear communication, and mentorship within growing teams.
Overview
9
9
years of professional experience
2
2
Certifications
Work History
Scheduling Specialist
Power Home Remodeling
Chester
07.2024 - 02.2026
- Coordinate high-volume inbound and outbound scheduling communications across departments
- Manage and maintain a database of 5M+ customer records with strong attention to detail
- Support two operational departments by adjusting schedules and ensuring coverage needs are met
- Helped establish workflow standards and baseline expectations for a growing team
- Mentor and onboard new team members to ensure consistency and performance
- Operate multi-line system handling 80–100 interactions daily
Inside Sales Representative
Power Home Remodeling
Chester
08.2022 - 07.2024
- Managed high-volume customer interactions in a structured, metrics-driven environment
- Maintained accurate records and handled sensitive customer information with discretion
- Coordinated scheduling and service support across multiple time zones
- Collaborated cross-functionally to ensure seamless customer experience
- Developed strong communication skills in fast-paced operational setting
Mailroom Coordinator
Bryn Mawr College
Bryn Mawr
09.2020 - 08.2022
- Managed daily campus-wide mail distribution operations under strict timelines
- Coordinated logistics for incoming and outgoing shipments
- Prioritized route efficiency to meet service benchmarks independently
- Trained and mentored new staff on SOPs and operational standards
- Ensured timely and accurate delivery across departments
Warehouse Associate
Lubker Distribution
West Chester
03.2017 - 05.2022
- Coordinated with shipping/receiving teams to streamline logistics operations
- Conducted inventory checks to reduce discrepancies
- Operated forklifts and pallet jacks to manage warehouse flow
- Trained new employees on safety and workflow standards
Education
Bachelor of Science - Political Science
Pennsylvania State University
University Park, PA05-2020
Associate of Science - Political Science
Delaware County Community College
Media, PA05-2018
Skills
- Scheduling & Workflow Coordination
- Operations Support
- Data Management & Record Accuracy
- Cross-Functional Communication
- Process Adherence & Improvement
- Time & Priority Management
- Team Training & Mentorship
- Microsoft Excel Word PowerPoint
References
References available upon request.
Certification
Driver's License
Timeline
Scheduling Specialist
Power Home Remodeling
07.2024 - 02.2026
Inside Sales Representative
Power Home Remodeling
08.2022 - 07.2024
Mailroom Coordinator
Bryn Mawr College
09.2020 - 08.2022
Warehouse Associate
Lubker Distribution
03.2017 - 05.2022
Bachelor of Science - Political Science
Pennsylvania State University
Associate of Science - Political Science
Delaware County Community College