Nicole Kunkle
Levittown
Summary
Transformational leader with Director-level experience in streamlining operations and enhancing team performance. Skilled in project management, resource optimization, and problem-solving to meet organizational goals. Proven ability to manage multiple tasks effectively while driving operational efficiency. Seasoned professional knowledgeable about operations and offering top-notch project management, team leadership, and problem-solving abilities. Ingenious in maximizing resources to meet challenging demands. Analytical leader with excellent multitasking abilities.
Overview
12
12
years of professional experience
Work History
Director of Operations
The Cat Collaborative
Philadelphia
10.2023 - Current
- Manage and oversee all onsite operations.
- Oversee our on-site pet clinic by managing check in, set up, coordinating with the veterinary staff, post surgery monitoring, and end of day check out/discharge.
- Facilitated all decisions regarding veterinary care for cats by collaborating with veterinary staff and ensuring appropriate treatment protocols.
- Monitoring all cats housed on site for overall health, temperament, and eligibility for placement.
- Organized and streamlined transport logistics, ensuring readiness of cats and accuracy of paperwork for receiving organizations.
- Coordinated marketing efforts with rescue partners, enhancing collaboration to facilitate tagging and transfer of more cats into their care.
- Managed social media presence, leveraging platforms to promote visibility and secure placements for cats in holding.
- Managing on site inventory and ensuring the facility had all necessary supplies for day to day operations.
Owner
Daisy's Drop In & Walk Services
Philadelphia
07.2019 - 10.2023
- Founded business, leveraging marketing tools to enhance visibility and build a diverse client base.
- Managed financial operations, overseeing budgeting and tracking expenses to ensure fiscal responsibility.
- Scheduled all clients in a manner that utilized time most efficiently while also allowing enough extra time to plan for potential emergencies.
- Executed pet sitting duties for various animals, coordinating bathroom breaks, walks, home clean-up, and medication administration.
- Performed all dog walking duties in a professional manner while also ensuring the safety of both myself and the dogs in my care while out on walks.
- Secured clients' homes while caring for their pets.
Account Manager
Lynn Electronics Corporation
Ivyland
05.2014 - 07.2019
- Managed sales and relationships of account base, successfully onboarding new accounts to enhance revenue.
- Developed and maintained relationships with accounts through phone calls, emails, and in-person visits, fostering client loyalty.
- Provided requested quotes for large projects in a timely fashion while working to offer competitive pricing to ensure my bids would be considered.
- Monitored order deliveries for accounts to confirm compliance with quality standards and timely arrival.
- Informed account base of new product releases through targeted promotional emails, increasing engagement and awareness.
Education
Bachelor of Science - Business Marketing
Kutztown University of Pennsylvania
Kutztown, PA12-2013
High School Diploma -
Nazareth Academy High School
Philadelphia, PA01-2009
Skills
- Operations management
- Clinic management
- Client relationship management
- Account management
- Team leadership
- Supervisory skills
- Direct sales
- Problem solving
- Organizational skills
- Animal health monitoring
- Animal behavior assessment
- Animal handling
- Animal enrichment
- Social media management
- Adoption coordination
References
- Hilary Coulter, Executive Director, The Cat Collaborative, 203-733-3649
- Linda Hanlon, Community Coordinator, The Cat Collaborative, 267-250-9484
Volunteer Experience
- House of the Cat Rescue, Founder and President, A registered 501(c)3 non-profit 100% volunteer based rescue organization that focuses on helping homeless cats and kittens in Philadelphia & surrounding areas by finding them safe placement indoors with fosters, providing appropriate vetting, and placing them into thoroughly screened adoptive homes to ensure a life off of the streets and out of the city shelter. I also organize all aspects of the organization from arranging veterinary appointments, screening adoption applications, managing all financials, fundraising, and coordinating with our in person adoption center partnership (a local nonprofit cat cafe).
- Philadelphia Animal Welfare Society (PAWS), Volunteer, 01/01/19, 12/01/20, Regular volunteer at the northeast adoption center where I was primarily walking their dogs on site & providing them with much needed enrichment until that branch of PAWS permanently closed during the pandemic.
Timeline
Director of Operations
The Cat Collaborative
10.2023 - Current
Owner
Daisy's Drop In & Walk Services
07.2019 - 10.2023
Account Manager
Lynn Electronics Corporation
05.2014 - 07.2019
Bachelor of Science - Business Marketing
Kutztown University of Pennsylvania
High School Diploma -
Nazareth Academy High School