Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Ramiyah Williams

Harrisburg

Summary

An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Teller

M&T Bank
Harrisburg
06.2024 - Current
  • Cross-sold bank products by answering inquiries, informing customers of new services and promotions.
  • Delivered exceptional service to customers in person or over telephone.
  • Identified fraudulent activity or suspicious behavior immediately reported it to management.
  • Resolved problems or discrepancies concerning customers' accounts.
  • Explained account information to customers in detail as needed.
  • Resolved customer complaints quickly and efficiently in order to maintain positive relationships with clients.

Deli Clerk

Giant Food Stores
Harrisburg
01.2024 - 05.2024
  • Welcomed and thanked guests to demonstrate appreciation for patronage.
  • Updated food displays, cases and other customer-facing areas to increase sales of special items.
  • Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
  • Resolved customer complaints in a timely manner while maintaining a polite demeanor.
  • Sliced meats and cheeses and weighed deli items for customers.

Line Cook

Houlihan's Restaurant
Hershey
04.2023 - 11.2023
  • Grilled and deep fried various foods from meats to potatoes.
  • Maintained hygienic kitchen with regular mopping, disinfecting workspace and washing utensils and glassware.
  • Stocked and restocked kitchen supplies as needed.
  • Cooked multiple orders simultaneously during busy periods.
  • Garnished and arranged dishes into creative presentations.
  • Received and stored food and supplies.

Crew Member

McDonald's
Harrisburg
06.2020 - 01.2023
  • Processed cash and credit card payments, promptly returning receipts, coin, bills and payment cards to customers.
  • Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
  • Informed customers about daily specials in an engaging manner.
  • Served food quickly for positive guest experiences.

Education

High School Diploma -

Dauphin County Technical School
Harrisburg, PA
06-2024

Skills

  • Customer service
  • Cash handling
  • Sales techniques
  • Team collaboration
  • Conflict resolution
  • Fraud prevention
  • Adaptable
  • Optimistic

Certification

  • Notary Public

Timeline

Teller

M&T Bank
06.2024 - Current

Deli Clerk

Giant Food Stores
01.2024 - 05.2024

Line Cook

Houlihan's Restaurant
04.2023 - 11.2023

Crew Member

McDonald's
06.2020 - 01.2023

High School Diploma -

Dauphin County Technical School

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Ramiyah Williams